Bayside Chrysler Jeep Dodge - Service Center

Great experience on time . Weekend schedule extremely helpful also Friday hours of operation were terrific. This was our commercial work van and couldn't have it out o on time . Weekend schedule extremely helpful also Friday hours of operation were terrific. This was our commercial work van and couldn't have it out of service for a long period of time. The service department made sure we got it back promptly so it would not interfere with out work schedule. More

Efficiency and friendly I have purchased three vehicles so far from this dealership and I appreciate the service and respect I have always experienced there. Looking forward I have purchased three vehicles so far from this dealership and I appreciate the service and respect I have always experienced there. Looking forward to my next deal. More

Crappy service The worst service and most incompetent people in the world. Had so many issues. Latest easer dropped the car off because it was leaking oil (from last The worst service and most incompetent people in the world. Had so many issues. Latest easer dropped the car off because it was leaking oil (from last time we got an oil change from them which they screwed up as well). They claimed there was a leak in water pump as well. After 2.5 hours of saying just a few more minutes, they claimed we can't fix it now and will need overnight. Had to rent a car. Called in the morning and the service department assured us it was ready when asked to please confirm. Sat in traffic to get here and have them say no, the water pump is on backorder. Wow. All I can say is wow. Guess with their monopoly of service to jeeps they will stay in business. DO NOT come here!!!!!!!!!!!!!!!!!!! More

Scammed me and Damaged my car! Horrible mechanical service, and bad customer service. Was forced to buy a remote starter because the mechanic put in the starter WITHOUT MY PERMISSIO Horrible mechanical service, and bad customer service. Was forced to buy a remote starter because the mechanic put in the starter WITHOUT MY PERMISSION. My car was held hostage until I paid $540 for a enhancement THAT I DID NOT ASK FOR! Then I get my car and the mechanics scratched up the paint of my car. Spoke with BOB KENNEDY and HE REFUSED TO TAKE ANY RESPONSIBILTIES FOR THE DAMAGE ON MY CAR!!! MR. KENNEDY CALLED ME A LIAR AND SAID THAT MY CLAIM WAS "xxxxxxxx"! HE YELLED AT ME AND STATED THAT HE WASN'T GOING TO FIX ANYTHING AND THAT IT WASN'T HIS PROBLEM. I would like all to know that I JUST BOUGHT THIS CAR 2 MONTHS AGO, AND IT ONLY HAD 2111 MILES AT THE TIME OF THE VISIT. I KEEP THE CAR CLEAN, WAXED, AND PRISTINE. I HAVE FULL COVERAGE INSURANCE AND HAVE NO ACCIDENTS. BOB KENNEDY IS A NASTY TALKING SCAMMER AND xxxxxxx! HE TRAINS HIS STAFF TO SCAM PEOPLE AND MAKES THEM WAIT SUPER LONG FOR SIMPLE SERVICES. DO NOT DO BUSINESS WITH BAYSIDE DEALER, AND NEVER TAKE YOU CAR TO GET SERVICED AT THEIR SERVICE DIVISION!!!!! More

EXCELLENT CUSTOMER SERVICE... Every time I come to get my Jeep serviced, these guys make me feel comfortable! Always professional and knowledgeable with my situation. And they alwa Every time I come to get my Jeep serviced, these guys make me feel comfortable! Always professional and knowledgeable with my situation. And they always look out for me. My experience has been always pleasant! More

Good Service the service was excellent and the rep was very polite jovial and professional. he made me feel comfortable and kept me up to speed on what was happeni the service was excellent and the rep was very polite jovial and professional. he made me feel comfortable and kept me up to speed on what was happening. More

Service for Oil Change Came in late for an oil change service. Allowed me to sit for the change. Came back to let me know about my brake inspection needing attended care the Came in late for an oil change service. Allowed me to sit for the change. Came back to let me know about my brake inspection needing attended care the next time for service. Great on timing and service. Thanks More

Very satis The service was very good fixed the problem with the least cost possible if the service agent could not get my part the manager made sure to get the s The service was very good fixed the problem with the least cost possible if the service agent could not get my part the manager made sure to get the same day showed that that care More

Bad Customer Service I took my car to the shop due to a recall regarding the ignition key. The letter stated that it would take about an hour to fix. It took almost 3 ho I took my car to the shop due to a recall regarding the ignition key. The letter stated that it would take about an hour to fix. It took almost 3 hours; 2.5 hours to fix and 30 minutes to get it out from the shop to the street. The part that they changed was poorly installed and now I have to go back to get it addressed again. When I called back to make another appointment, I was put on hold for approx. 15 minutes and had to call 3 times in order to actually get somebody on the phone to schedule the appointment. It should not take 45 minutes to get somebody on the phone to schedule an appointment. Not to mention that I tried calling sales dept. to see if they could help me transfer the call and they were rude as well. More