Bayside Chrysler Jeep Dodge - Service Center

Total rip off Went in to get a forced regen done on my ecodiesel because the DPF reached 100%. All the people from the online forums that have had it done said it t Went in to get a forced regen done on my ecodiesel because the DPF reached 100%. All the people from the online forums that have had it done said it takes 15min. I timed a regen from 90% to 0% in the truck today. It took less than 15 min. The stealership charged me $400! 3 hours labor @ $130 hour to press a few buttons on a computer to start the regen and then press a button again to clear the codes. Total rip off, never going back. More

Deceiving Your Customers Trust is a major factor for me and the trust factor has been proven untrustworthy. I brought my car to you to have a problem corrected with my airbag Trust is a major factor for me and the trust factor has been proven untrustworthy. I brought my car to you to have a problem corrected with my airbag dashboard light staying on. My manual says if this happens I should take my car to a certified dealer, which is why I came to you. After the diagnostic was ran on my car, I was told that there was a "Plastic connector" under my passenger seat that was broken and it needed to be replaced. I was told it probably broke from someone sitting in the passenger seat. I was quoted approx, $375.00 for the part alone and a total price of $800.00 to repair this problem. This wasn't covered under warranty and I couldn't afford at the time to have it done. Days later I decided to take my car to my personal mechanic. A retired head mechanic for Infinity and Nissan, who showed me that the connector Mr. Escobar informed about was NOT broken and was not the problem. My car has been repaired and it only cost me $330.00 for the parts and labor. I would never come back to your dealership for service nor would I recommend your dealership to anyone for service or to purchase anything. "Honesty IS the best policy". I spent $218.00 to be swindled. You're supposed to be a public service. You exist because of the public. If we don't walk through your doors, you stop existing. So STOP deceiving and lying to your customers and try operating with some integrity. More

Timely Repair I came in for an oil change & was advised of a problem. I opted to have it repaired. The waiting time was ok, in & out in a timely fashion. There was I came in for an oil change & was advised of a problem. I opted to have it repaired. The waiting time was ok, in & out in a timely fashion. There was coffee & bagels available. The only thing missing was free Wi-Fi. More

Crooks/Liars They stated I needed rear brakes and it would cost me $500+ which I didn't because I just had them done so theres lie and attempting to steal money Nu They stated I needed rear brakes and it would cost me $500+ which I didn't because I just had them done so theres lie and attempting to steal money Number one. They "apparently forgot" to tell me when I first showed up that there was a $199 fee to just to look at my car and see if something was wrong, even after I told them I need new shocks because they are leaking. They then proceeded to tell me 3 hours later that if i didn't have the shocks fixed at there shop that I would be charged $199. After I agreed to have my shocks fixed at there shop they tried to rip me off at payment time. I went to their parts department and asked how much one shock was and they stated "$104 dollars". Why then did I get the bill with them charging me $119 per shock. I confronted them and the price was adjusted (LIE AND ATTEMPTING TO STEAL MONEY NUMBER TWO). Thanks for trying to STEAL $30 more from me. Overall a total rip off. Your better off going to your local mechanic. More

Jay Customer Service I don't know where to start. Jay's customer service and the way he handle my situation pertaining to the issues that I came with on my 2010 Jeep Liber I don't know where to start. Jay's customer service and the way he handle my situation pertaining to the issues that I came with on my 2010 Jeep Liberty was impeccable. He handles himself well, under pressure from other customers I'm sure, but my experience with him was satisfying. I would recommend him for anyone looking to have their car serviced. Great job Jay, keep up the good work. They should be honored to have someone like you on their team. More

very nice experience I came in for an oil change and was also notified of my inspection expiring soon. Inwas takin in promptly and treated very nicely. I would recommend t I came in for an oil change and was also notified of my inspection expiring soon. Inwas takin in promptly and treated very nicely. I would recommend this dealership to all my friends and family. More

Worst dealership ever If you can go to any other dealer for service, please go there. They have zero customer service. If I could give zero stars I will. I will never recom If you can go to any other dealer for service, please go there. They have zero customer service. If I could give zero stars I will. I will never recommend this dealership to anyone, I'd rather go to a beat down mechanic in the Bronx than come there again. They are out to get your money by all means necessary. I will make it my personal duty to tell everyone I know and meet in NY and out of town never to come to this dealership. You guys are the worst I have come across. No regards for the person paying you and I'm even scared for my car right now. Thank you for doing nothing, waste of time (had my car in the shop for a whole week) never called to tell me what the diagnostic results were, I had to call. Waste of money as they fixed nothing and I still have to pay for them fixing nothing even though I was told that if I fix the issue I did not have to pay for diagnostics only to find out it's still part of it. I have never felt so taken advantage of as a client ever before. Make no mistake this will not be the last review I leave of this company and it's rude and unapologetic staff that look at you from below their noses. More

This dealer is no good Every time I take my car here they fail to provide proper service. When they fix something ,they break something else. I give them a very detailed des Every time I take my car here they fail to provide proper service. When they fix something ,they break something else. I give them a very detailed description of what the problem is and even then they can not resolve the issue. The first time I left my car there, it was parked on the street and hit by another car, I ended up dealing with that. The car had the instrument cluster changed due to a malfunction with the speedometer since then it does not display the average mile per gallon. Every time I take it back (for other reasons), I explain to them that amp display is missing and every time fail to fix it, as they return the car I realize that it is not fixed so they tell me it would take another 3 hours to fix it and I give up and take the car back. More

Their service sucks If you can ever go to another place for jeep, dodge or ram, go there!! Avoid coming here!! They pleased you when you try to get a car from them, but t If you can ever go to another place for jeep, dodge or ram, go there!! Avoid coming here!! They pleased you when you try to get a car from them, but they treat you like you owe them million dollars after your purchase. Whenever you go to the service department, you will never get a pleasant experience there. They delay of the time on picking up your car, and they give you attitude. Hello? You think I would send my car there to you if my car is not still under covered? Hello? You think that it is my fault to cause any trouble to my car, so my life will get more difficult? Your cars are not even qualified to sell out! If they say you can talk to their manager, please don't waste your time on that, never work. They help their partners. This place is just a TRASH! More