Bayside Chrysler Jeep Dodge - Service Center

How they operate I purchased a new vehicle for this dealership after traveling 2 hrs that ordeal was a nightmare. They told me about there great service. I was told wh I purchased a new vehicle for this dealership after traveling 2 hrs that ordeal was a nightmare. They told me about there great service. I was told when i scheduled my first service they would have a loaner ready for me. When i arrived it took them over 2 hours to get me a loaner. When the guy from the local rent a car told me to inspect my car when i pick it up im was puzzeled. They called me the next day and said car is ready. When i got to the dealer they told me to return rental. When i got back from rental i waited over a hour and they told me that they noticed a problem yesterday with the weather stripping and when removing windshield it broke. That car is not ready and they will call when ready. So i went to rental car place and got a loaner and drove back 2 hours. The next day i went to the dealer after they called, when i arrived they said car is almost ready. When they finally pulled car up i barely recognized the car it was so dirty. I drove off and saw tire indicater light was still on. So i decided to just take it home to my mechanic. When i told him about winshield he looked and told me it was never touched. So the paperwork said changed tire and winshield (under warrantee) yet nothing was done. So i am assuming manufacture pays without questions. Thats just plain dirty. More

MECHANICS LIE ABOUT WHAT YOU NEED CHANGED. After DEALER Mechanic told me i had to change some very expensive part on my JEEP COMMANDER, I had parts inspected by another mechanic and no visible After DEALER Mechanic told me i had to change some very expensive part on my JEEP COMMANDER, I had parts inspected by another mechanic and no visible cracks or damage on part. I changed the part anyway during an upgrade, just to have it handy and remind myself and my family and friends what LIES mechanics say to generate business. More

Service with a Smile to compensate for Satisfactory Repairs Truck was quality controlled supposedly for 9 miles. Yet my mileage went up only by 4 miles. Trucks engine light was still on even after repair from Truck was quality controlled supposedly for 9 miles. Yet my mileage went up only by 4 miles. Trucks engine light was still on even after repair from service and had to be brought back immdiately for a 3rd time for repair. More

Wonderful This is the second charger that I've purchased at this location (this one is a lease). Everyone in all departments provides excellent service, from s This is the second charger that I've purchased at this location (this one is a lease). Everyone in all departments provides excellent service, from sales (Elvis), finance (Terry) and service department. I took new 2017 charger for oil change and the service department was excellent. I actually enjoy the experience at this dealership. However, just like with the first charger, my file was not noted that all oil changes would be free. The first time this was quickly and easily rectified. Hopefully, this time it will be the same. More

They repaired my car very professionally, place you trust. I met with Brian who took care of me and my car in very polite, professional and doing his best to help me, he answered all my questions very accurate I met with Brian who took care of me and my car in very polite, professional and doing his best to help me, he answered all my questions very accurately and clearly. he included all my requirements in documents, i picked my car after repair and everything he promised to do was done. he knows how to respect and deal with customers. thanks a lot to Brian More

no parts ,poor service Bought 4 trucks from bayside in 2 years. Every repair done in the past has always taken an extremely long amount of time . This last repair I was told Bought 4 trucks from bayside in 2 years. Every repair done in the past has always taken an extremely long amount of time . This last repair I was told the truck needed a cooling fan assembly and they are on back order till the middle of January , approximately 2 months away .Can't run my business without trucks . While talking to the service dept. , I was put on hold several times for 15 minutes and then disconnected . When I finally got someone to talk to I was told there is no loaner or rental truck available ,that I would have to call dodge which turned out to be an even worse experience . I was given a case # and case manager which means nothing .They are never in .They say they will call back and never do . I had to take control of the situation . I found the part on Amazon for half the price and had it in one day and the next day put it in . 10 days later they call and say the part is in . Poor management and customer service . It appears that nobody cares . More

Very very good service I always always appreciate the customer service and the work done by Bayside Chrysler. It feels like you're in excellent hands when you walk in the d I always always appreciate the customer service and the work done by Bayside Chrysler. It feels like you're in excellent hands when you walk in the door and everybody treat you so well. And the job is done excellently. I'm glad there is such a service area like Bayside Chrysler. More

best service then other dealer Within 2years I bought 4 cars & I meet so many dealer but this is the good o no if I said good will be wrong they are best they are not best as a deal Within 2years I bought 4 cars & I meet so many dealer but this is the good o no if I said good will be wrong they are best they are not best as a dealer they are also best on serving as well. Thank you bayside dodge More