Bayside Chrysler Jeep Dodge - Service Center

Service Department was terrible I did not buy my Jeep here. I bought my Jeep Grand Cherokee at a dealership in Manhattan but I live in Queens so it is easier to take it to Bayside f I did not buy my Jeep here. I bought my Jeep Grand Cherokee at a dealership in Manhattan but I live in Queens so it is easier to take it to Bayside for service. I dropped my truck off on Wednesday afternoon. Never heard from the dealership about what was wrong with it. Finally called on Monday and was put on hold for 10 minutes. I hung up, called back, hold again for 8 minutes. Finally a service rep gets on the phone and tells me what is wrong and the part is coming in the next day. Never calls the next day with an update. I call back. Truck is being worked on and may be ready Wednesday, maybe Thursday. He'll let me know. Rep did call on Wednesday to let me know that I could pick up the truck on Thursday. When I went to pick up my truck, they returned it to me with grease all over the steering wheel and ZERO gas. ZERO. The gas light indicator was on and the car was running on fumes. I had dropped it off with a quarter of a tank of gas so it being returned with ZERO is completely unacepptable. I couldn't go back inside due to time restraints so I called my service rep and explained how dissatisfied I was with the condition my car was returned to me in. He apologized and told me he would speak to his manager and call me back. That was Thursday. This is Tuesday. I never received any call from anyone. I am completely appalled at the lack of customer service afforded to me at a DEALERSHIP. Ridiculous. Also, they don't have any loaner cars so unless you rent a car out of your own pocket, you are without a car while they take their sweet time diagnosing your car trouble. It took 5 days for them to diagnose what was the problem with my vehicle even though the computer tells them where to look. Obviously, they just didn't look for 5 days. More

Quick, efficient and friendly Open from 6am to 10pm and very close to LIRR allowing you to drop the car off and pick up late after work. Everyone is super friendly and a pleasure Open from 6am to 10pm and very close to LIRR allowing you to drop the car off and pick up late after work. Everyone is super friendly and a pleasure to work with. More

Transmission and Brake code warnings. Bayside Chrysler's late hours allowed me to drop off my vehicle after work which was a huge convenience. The staff was friendly and informed me of all Bayside Chrysler's late hours allowed me to drop off my vehicle after work which was a huge convenience. The staff was friendly and informed me of all the pertinent information pertaining to my vehicle. Scott was awesome at keeping me notified and called me as soon as the vehicle was ready. I dropped the car off on a Friday and service was complete by Monday. Excellent experience overall. More

Had a great time,satisfied with the work performance Not much waiting,indicated what my xar needed very satisfied with the way work was performed explained the problem gave you back a notation, fair de Not much waiting,indicated what my xar needed very satisfied with the way work was performed explained the problem gave you back a notation, fair deal More

Oil change This place is just the best. I'm usually in and out always feeling good that I got the best service. The staff is always extremely friendly. This place is just the best. I'm usually in and out always feeling good that I got the best service. The staff is always extremely friendly. More

SERVICE! Great! All service jobs are handled in opt time and speed. at this time I have no complaints for the Bayside Chrysler Jeep and Dodge! Great! All service jobs are handled in opt time and speed. at this time I have no complaints for the Bayside Chrysler Jeep and Dodge! More

Service to my Jeep Fast and reliable service, very friendly and enjoyable wait. I always bring my Jeep Grand Cherokee to Bayside for any and all work. Thank you again! Fast and reliable service, very friendly and enjoyable wait. I always bring my Jeep Grand Cherokee to Bayside for any and all work. Thank you again! More

Consistent and thorough, great service! Although we had a complicated issue, Bayside Jeep service helped us through it all. Scott was very helpful and got our issue fixed despite any complic Although we had a complicated issue, Bayside Jeep service helped us through it all. Scott was very helpful and got our issue fixed despite any complications. More