Bayside Chrysler Jeep Dodge - Service Center

Sustainable progress Rich, for a second time that I interacted with him, remained competent, polite, and knowledgeable. The first time, I complained to him that my key fob Rich, for a second time that I interacted with him, remained competent, polite, and knowledgeable. The first time, I complained to him that my key fobs were low on battery and I had mentioned the problem on my previous 3 visits to someone else, nothing was done. What I did not expect Rich to do right away was to take the matter in his own hands and yell out for new batteries that he was ready to pay the difference of about maybe 60 cents for. I was struck by the level of commitment to a high customer satisfaction that I did not know how to react. I did not have a chance to write my review then. This time I brought to his attention that my brakes made noises and he thanked me for letting him know about it. I drove my car out with quiet brakes at the end of the day. The only issue I had was that the wait time was punishingly long. Thank goodness for the audio book. Your service has come a very long way. You have a talented front line worker who understands the importance of customer services. I can see Rich going higher on the chain of command in the future because he gets what customers need. We need quality, respect, and reliability. More

Hollywood Everybody at Bayside Jeep Dodhe Chrysler are great.From service to sales Profesional and polite.Allan Fasse and zookeeper Campinola have a great crew Everybody at Bayside Jeep Dodhe Chrysler are great.From service to sales Profesional and polite.Allan Fasse and zookeeper Campinola have a great crew who do a very professional job.Glad I picked this location for my purchase and service. More

Worse Customer Service ever Experienced I went in for a routine inspection of my 2015 Jeep Sahara with 6,000 miles. Simple process...not for Bayside Servicing. At first I get insulted at the I went in for a routine inspection of my 2015 Jeep Sahara with 6,000 miles. Simple process...not for Bayside Servicing. At first I get insulted at the front desk because Rich insisted that I could not have been given free servicing for the lifetime of the lease when I had previously shown evidence so the manger in sales had to be called to verify that I was not lying. So after insult number one I am then told that my 2015 barely used car will not pass inspection because my windshield wipers are leaving "streak" marks. WHAT? unheard of...but I guess they did not want me waking away before paying something. So I now buy the wipers to pass inspection. The next day, it's raining and low and behold, the new wipers are leaving streak marks. I had never had that before but apparently my service person said that the reason my first set was streaking was because I "didn't use them" ...GENIOUS! Then the new ones must be streaking because I have not used them yet...so how did it pass inspection when the new ones that were put in are streaking too?...Go Figure... REDICULOUS! This servicing place is a joke! RUDE, I was belittled by the jerk at the counter...threatened that if I did not bring evidence of the free service that is supposed to be in the system, I will be charged! I can't wait to give this car back and be done with Bayside. I don't recommend this place to anyone! I have two other Jeeps...both from Major World in Woodside ...Bayside needs to learn from them...they have better service...better prices...better deals...better customer care! More

Horrible There was something missing from my car. Called to see what had happened to it. No manager called nobody called me back. Never again! I have many peop There was something missing from my car. Called to see what had happened to it. No manager called nobody called me back. Never again! I have many people I will not recommend More

Totally unsatisfied and frustrated I was called that the vehicle is ready and after I paid, I found that the vehicle is in worse condition than when I first brought it in, like the engi I was called that the vehicle is ready and after I paid, I found that the vehicle is in worse condition than when I first brought it in, like the engine was replaced with other worse engine. When I complained, the manager accused me of being nasty!! Then they told me that the bill contains a recommendation to replace one more part, they never told me before that it necessary for the repairs. Then after waiting for 10 days for the part, they called me yesterday that they need 2 more parts. 3 vehicle diagnosis and 13 days of delay and until now, they never told me when the vehicle will be ready!!! Never ever again Chrysler. More

Joshua mitchell the service advisor Joshua is very helpful and always seems to go the extra mile. he took time to make sure that i understood everything that was going on with my car. h Joshua is very helpful and always seems to go the extra mile. he took time to make sure that i understood everything that was going on with my car. highly recommending this dealer to everyone. thank you bayside! More

Service was good but I want to know what they put n do I just want to know what oil did they put in engine what are the benefits of do that I like Service at mopar dealer Also I want to know next Se I just want to know what oil did they put in engine what are the benefits of do that I like Service at mopar dealer Also I want to know next Service due for what Service is going to be More

Dedication to customer satisfaction Josh was my service advisor, I was having issues with my jeep cherokee shutting down while driving. I could contact Josh at anytime and feel that he w Josh was my service advisor, I was having issues with my jeep cherokee shutting down while driving. I could contact Josh at anytime and feel that he was just as concerned about the issues as I was. I would highly recommend anyone with a jeep Chrysler dodge to come and see these guys More

Customer Service was great/as always he does a good job. He is always (gone to him several times) pleasant friendly, caring and very helpful. Seems to care about your feelings and how your day is going. I th He is always (gone to him several times) pleasant friendly, caring and very helpful. Seems to care about your feelings and how your day is going. I think he is a nice personal person. More