Bayside Chrysler Jeep Dodge - Service Center

Worst service I drop the car off and they said there gonn be done in a week. I call a week later asking about the state of my car see if it’s done they said ther g I drop the car off and they said there gonn be done in a week. I call a week later asking about the state of my car see if it’s done they said ther gonna call me right back in 30 min... never called back. Called the next day and still same thing happened never got a phone call back. I called again the next few day same thing, sometimes they would put me on hold for 30 min and then they would hang up. This happened to me twice. Finally when i got in touch with them they had the car ready because they would have never called. Then I drive back to my home I check for my sunglasses and they were missing along with my phone case. They stole my brand new sunglasses I have the receipt and glasses case in the car. I call to let them know and they did the same thing they said they wer going to call me back never did, called the next day and they put me on hold for 20min then hung up on me. I don’t know what’s going on but honestly the worst service I have ever gotten. As soon as the lease is up I probably will never deal with a dodge again.... More

I am please with the continued professional service Mr. Jay Escobar Who is the Service Advisor who works at the front desk continues to provide professional service and is accommodating. Mr. Danny Sharp Mr. Jay Escobar Who is the Service Advisor who works at the front desk continues to provide professional service and is accommodating. Mr. Danny Sharp is the only Mechanic I request to work on my vehicle due to the professional work he performs. Both Are assets to the Company . More

fixed our truck when we meeded it done. been there 3 times and all times it was fixed. no other issues to report. good service. UPDATE UPDATE UPDATE so after fiving them 5atara after my purchase weve times and all times it was fixed. no other issues to report. good service. UPDATE UPDATE UPDATE so after fiving them 5atara after my purchase weve had problems. i was harrassed to get truck back to dealer for recalls that if they werent performed the dealer wouldnt be paid for the truck via their rebates. during covid that wasnt happening on both ends. finally when thinga settled they were great. picked it up from my driveway left me a loaner truck did the recalls and brought it back. they got what they wanted. so here is where it goes wrong. they got what they needed and ive had a few conplaints on the brand new truck. noises. shaking etc. not normal stuff. i am a dealer tech by trade and now own my own shop. i deive these trucks every single day so that being said i waa told that the noises were normal. the noise is absolutly crazy when you start the truck. told me it was a "high torque" starter which it is however isnt supposed to make noise. i cant do 65-75 on the highway it feels like truck is falling apart. mind tou this is going on from mile number 1. ive contacted them and they told me now for 3 weeks they were going to do the swap again for me. wach time making an appointment to pick up and no one ever shows up. thats days out of work now waiting. when i call its always something and depending who you speak to a different story. so the after care is terrible. they really just want a quick sale and be done with you. beware of that. i stil maintain that my buying experince was great. service as usual is the problem. hey but what do you expect from NJ dealers. im going to call GM and ask them for help and see how that goes. im stuck woth a $72,000 truck that makes noise and cant drive on the highway. totally ridiculous. i think i will start the lemon law process and let the 6 yes 6 family and friends know who i sent there to lease and purchase whats going on. id say they wont go back. 4 are coming off lease as of next month. thank you More

Best Customer Service in and out of town! Thanks always to Jay! He is a true champion whose demeanor is fun and encouraging while also technically knowledgeable. He is a mainstay and definite Thanks always to Jay! He is a true champion whose demeanor is fun and encouraging while also technically knowledgeable. He is a mainstay and definitely an asset to the company's reputation. More

excellent The service at Bayside Dodge/Jeep is nothing but outstanding. I had an issue with the alternator that was solved immediately. EXCELLENT! THANK YOU. The service at Bayside Dodge/Jeep is nothing but outstanding. I had an issue with the alternator that was solved immediately. EXCELLENT! THANK YOU... Vincent Mandile More

Excellent I live in New Jersey, I drive just to come to the Center for maintenance because of the people who works at Bayside Jeep and Chrysler specially Jay, h I live in New Jersey, I drive just to come to the Center for maintenance because of the people who works at Bayside Jeep and Chrysler specially Jay, he is a great supervisor More

Professional Very friendly and professional. The Ram was serviced within the time frame I was told. All my concerns were addressed and in the meantime I was in t Very friendly and professional. The Ram was serviced within the time frame I was told. All my concerns were addressed and in the meantime I was in the showroom with Edwin viewing my next possible purchase. More