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Bayside Chrysler Jeep Dodge - Service Center
Bayside, NY
4,228 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams.
Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you.
Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape.
We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
4,228 Reviews of Bayside Chrysler Jeep Dodge - Service Center
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May 18, 2018
HORRIBLE SERVICE Went to get car checked out because i heard metal dangling sound from front wheel. Scott said everythings done, so I said Thank You and was on my way. Went to get car checked out because i heard metal dangling sound from front wheel. Scott said everythings done, so I said Thank You and was on my way. Still heard the sound so went again the next day and a different service adviser was there. Wrote me up and said I need to pay $200 for diagnostics? Car has only 18,000 miles and I've never had any service center charge me for a vehicle under warranty. Why did Scott not charge me but the next guy wants to? Sometimes you charge, sometimes you dont?? I tell him that's not right and I have never heard of paying for diagnostics on a car with factory warranty. He replies " Now you do"... If there is a problem, then you tell me the problem and I'll pay for it but for diagnostics? The car was leased from Bayside Jeep too. Not the service/ customer service i expect after getting a $55-$60k vehicle from them. More
by jkclek
May 14, 2018
Expedited And Efficient Service Explained my reason where I needed to have my jeep serviced in a timely matter. Jay was able to coordinate and communicate this to service in an eff Explained my reason where I needed to have my jeep serviced in a timely matter. Jay was able to coordinate and communicate this to service in an efficient and expedited matter and get the job done. More
by Cherokee
May 09, 2018
Went in with one problem, left with 2 new ones My husband went in with a non working AC problem. They charged us over $400 to do a diagnostic to say that they needed to refill the AC with 'free-on' My husband went in with a non working AC problem. They charged us over $400 to do a diagnostic to say that they needed to refill the AC with 'free-on'. Within the next 2-3 days, whenever we turned on the AC, we heard an intermittent hissing noise, not knowing that the noise is the free-on leaking out. On second trip back to Dodge's service station, they claim there was a leak and would cost @ $1,400 to repair it. My 2014 Grand Caravan is not even 4 years old. We thought we would not have any major issues for another few years. As much as I love everything about the car, I am also despondent with the unusual early maintenance issues. My friend has a Toyota Camry and she said she has never had an AC problem, ever, for the past 15 years. I am shocked and sad to feel that I've committed myself with the wrong make of car. To make matters worst, when my husband drove out of the service center, within a few minutes on the highway, he heard a loud 'popping' noise from underneath the car and whenever he made a turn at a corner, the popping noise occurred in the back, right rear of car. The noise subsided but still pops intermittently. On top of this new problem, the service guy didn't even attempt (or correctly) put our third row, side panel back after repairing the AC leak. I haven't attempted to put it back yet, because I'm afraid I might break it in the interim. If I go back for the 3rd time, I'm confident they will say the popping noise is a new issue and that they didn't cause it. I'm also suspecting that they got idiots doing the servicing or that they jeopardized on purpose so we are forced to return and pay again for services that were never needed. More
by was a Dodge Caravan fan
Verified CustomerEmployees Worked With
May 09, 2018
Service for air bag light Rip off because they are saying that the defective part was my fault because of the accident I had 2 years ago which is absurd. Why would it act up af Rip off because they are saying that the defective part was my fault because of the accident I had 2 years ago which is absurd. Why would it act up after 2 years More
by tikoy9160
Employees Worked With
Scott Levine, Joshua Flicker, Jason Gorman
May 08, 2018
Service Dept Experience. My experiences with the service dept have been very positive.Bob , Jay & the rest of the team address all service issues professionally.The last 4 yea My experiences with the service dept have been very positive.Bob , Jay & the rest of the team address all service issues professionally.The last 4 years have been productive.They will service your vehicle and inspect all systems. They will bring to your attention if there is anything else that will affect the overall performance of your vehicle and what action should be taken . More
by RICSAN2010
May 07, 2018
Service It has always been a smooth and easy experience everytime I go for service. Whether i have to leave my car or stay. They are very knowledgeable and al It has always been a smooth and easy experience everytime I go for service. Whether i have to leave my car or stay. They are very knowledgeable and also keep you upto date during the process. More
by rvega87
Employees Worked With
April 23, 2018
Best dealer thank you for always helping me and providing me with great service. Best dealer I been too you guys rock thank you once again Juan and jay thank you for always helping me and providing me with great service. Best dealer I been too you guys rock thank you once again Juan and jay More
by ROSE121502
April 23, 2018
Great Service .. Teddy had my parts ready to go and installed in no time.. The mud flaps look great. In and out in no time. Thank you Teddy had my parts ready to go and installed in no time.. The mud flaps look great. In and out in no time. Thank you More
by patrickpiteo0
April 16, 2018
From Hot to Not Been coming to this dealer (where I also bought my car) for quite a long time... The service has simply gotten worse I believe due to them being ov Been coming to this dealer (where I also bought my car) for quite a long time... The service has simply gotten worse I believe due to them being overwhelmed. I had to take car back over 5 times from the period of Dec. 2017 to Mar. 2018. In Feb. they find the alternator is bad...had it replaced, spent all the money and then 2 weeks later back in the shop with other major issues... why was I not told of them when they fixed the alternator etc. I have always given them an excellent review but I cannot any more. Sorry but you now get a failing grade. Since I bought the car there has been nothing but issues and each time your solution is get a new one. I am very saddened by this all. More
by SPIRIT93
April 14, 2018
Oil change and tire rotation If my appointment was at 8am and I got there at 7:45am why was I there until after 11:30?? The whole purpose of making an appointment is to be in and If my appointment was at 8am and I got there at 7:45am why was I there until after 11:30?? The whole purpose of making an appointment is to be in and out. More
by OUT4NOW911
Employees Worked With
Joshua Mitchell
