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Bayside Chrysler Jeep Dodge - Service Center
Bayside, NY
4,276 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams.
Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you.
Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape.
We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
4,276 Reviews of Bayside Chrysler Jeep Dodge - Service Center
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December 21, 2018
Amazing Experience I came in today to service my Jeep after getting an appointment in and I just have to say that Jay never fails to exceed the expectations of his custo I came in today to service my Jeep after getting an appointment in and I just have to say that Jay never fails to exceed the expectations of his customers. He has been there many years and as a continuing Jeep customer, I will always keep coming back and asking for him. He provides excellent service, and is a great person who is there to help you with anything you need! Thank you again Jay! More
by Maria K
Employees Worked With
December 19, 2018
They failed to diagnostic the car They gave me back the car with the same issue / complained / they cannot fix it / wait for a patch of for summer to come - The radio never worked sin They gave me back the car with the same issue / complained / they cannot fix it / wait for a patch of for summer to come - The radio never worked since the day I got it - keeps restarting , drops the USB ports . Ask them to look at it / they came back with no problem found. Drove around the block and I noticed that it was doing it . Pulled up on the sidewalk / grabbed a guy by the collar and threw him in the car to see the problem. They acknowledge it . 30 min later / he said that JEEP knows about bad radios but they are working on a patch - it will be “uploaded to My car automatically “ - smells like BS... you would trust a satellite connection to push firmware into a radio ? When people do not trust a USB stick ? More
by TinyMan
Verified CustomerDecember 19, 2018
Recommend better communication I've only had my wrangler for a month and it already needed to be serviced. When I called for an appointment I was told they do not provide loaner car I've only had my wrangler for a month and it already needed to be serviced. When I called for an appointment I was told they do not provide loaner cars which is inconvenient when you dont live in the area. When I got there I was told it wouldn't take too long since I got there nice and early. I ended up spending almost 4 hours waiting. After 2 hours I went up to the counter to see what was going on. I was told that they were testing the batteries and that each one takes an hour and a half each to test. Wouldve been nice to know that from the start. Secondary battery needed to be replaced. Not a huge problem but with a brand new car I worry what else will go wrong More
by Chris.silverman
Employees Worked With
Alex Vivar
December 19, 2018
They worked fast and told me what was needed They were very courteous, took care of me right away, and told me what the problem was and they're working on helping me fix the issue. They were very courteous, took care of me right away, and told me what the problem was and they're working on helping me fix the issue. More
by ABASKERVILLE2010
December 19, 2018
Jay is fantastic as always Every time I see jay his level of excellence gets better and better I only come to bayside because of jay he is the best I hope his company knows what Every time I see jay his level of excellence gets better and better I only come to bayside because of jay he is the best I hope his company knows what an asset he is More
by B. Crespo
Employees Worked With
December 18, 2018
Good service I have had nothing but great service dealing with Bayside CJD Always ready when promised Never a long wait they keep you informed on the vehicles I have had nothing but great service dealing with Bayside CJD Always ready when promised Never a long wait they keep you informed on the vehicles status More
by Bob S
Employees Worked With
Other Employees :
Tim in service Alan Fass owner, Alex Benitez, Sal Fazio
December 18, 2018
Not customer friendly. It took almost 2 weeks to to get my car repaired. I was advised that my car would be ready on a specific day and it was not ready. My service advise It took almost 2 weeks to to get my car repaired. I was advised that my car would be ready on a specific day and it was not ready. My service adviser as always was helpful and I do feel that he did all that he could. When I call the service department I was placed on hold for 20 to 30 minutes. I had to hang up and call back. I did get a call form the service department that I would get my $100.00 deductible back. I will see if that is the case. I am in the market to purchase a new vehicle but will not purchase from this dealership due to the poor service. More
by jjones2660
Employees Worked With
December 16, 2018
Good service Always have great help when bring my truck in for service.. usually Jay helps me but when he is not there Scott is the go to guy . They are friendly Always have great help when bring my truck in for service.. usually Jay helps me but when he is not there Scott is the go to guy . They are friendly and always remember my name.. before I reach them More
by CASINO164
December 16, 2018
Poor Service I had a very poor experience at your location spending well over 2 hours on a oil change that was scheduled over the phone but it turns out that there I had a very poor experience at your location spending well over 2 hours on a oil change that was scheduled over the phone but it turns out that there is no need to schedule one according to Scott. This was perhaps the most disorganized operation I have come across. More
by ALEXANDER0383
Employees Worked With
Scott Levine
December 13, 2018
Great customer service Once again, I would like to thank you and the team for your excellent and professional service. I am really enjoying my new jeep wrangler and the main Once again, I would like to thank you and the team for your excellent and professional service. I am really enjoying my new jeep wrangler and the maintenance service provided. I always get my jeep back in a timely manner without hold ups. You all are awesome. I would gladly recommend BaySide Chrysler jeep dodge to my family and friends. It's nice to receive quality service with a smile!! More
by MODELMAYHEM26
Employees Worked With
