Bayside Chrysler Jeep Dodge - Service Center

Pretty good this time. This dealer is better than others. My car recall was done earlier than expected. An hour and a half instead of two hours. Waiting room had bagels left over this time. That is not alw My car recall was done earlier than expected. An hour and a half instead of two hours. Waiting room had bagels left over this time. That is not always the case. No hot chocolate in dispenser which an added benefit so I won't count that against them. The only other not-so-great thing was that after the service was done I was told to wait outside and it took a little over 15 minutes for my car to be brought to the pickup area. I would have preferred to wait inside getting some more work done. I know the recall is not the dealer's fault, but these things take time out of my schedule, so the less time I lose, the better. More

Good customer service. Well organized and efficient teamwork . My car runs new again, just out of factory. Fair waiting time. They don’t force you to buy anything. They help you make informed decisions, that’s . My car runs new again, just out of factory. Fair waiting time. They don’t force you to buy anything. They help you make informed decisions, that’s all. More

Replacement Key Fob Again, thanks to Jay Escobar and Bob Kennedy my experience was all positive. My vehicle was returned in the time frame promised and the price of the r Again, thanks to Jay Escobar and Bob Kennedy my experience was all positive. My vehicle was returned in the time frame promised and the price of the repair was as quoted. More

Bad situation made better Husbands car failed at 530 AM on a Saturday Had tow to Jeep and had car back by 3 pm!! Changed faulty part as well as non faulty to be sure car was Husbands car failed at 530 AM on a Saturday Had tow to Jeep and had car back by 3 pm!! Changed faulty part as well as non faulty to be sure car was back in tip top shape. More

Great Service Staff are very professional, courteous and provide updates on the status of the repairs. I like taking my car for oil changes during the week after wo Staff are very professional, courteous and provide updates on the status of the repairs. I like taking my car for oil changes during the week after work around 5-6pm, no appointments are needed just simply drive up and their attendant handles the rest. Plus they have extended late hours which is really convenient. Sometimes the counter associate would recommend repair but you’re never pressured or forced to have it done compared to other dealerships. The waiting area is kept very clean, there are two vending machines with a variety of snacks and a coffee/tea station. More

Overcharged service Over charged hours in which the mechanic didn’t even touch my car. Asked for original pieces and had them evaluated. Was told by different professiona Over charged hours in which the mechanic didn’t even touch my car. Asked for original pieces and had them evaluated. Was told by different professionals that there was no need to change all the pieces they told me had to be changed More

Very good Checked in with Jay and he was very helpful and respectful. It was our first time there. Even the guys that take your car we’re very helpful and re Checked in with Jay and he was very helpful and respectful. It was our first time there. Even the guys that take your car we’re very helpful and respectful More

Promises not delivered When I leased my vehicle I was told by the salesperson that I would receive free oil changes and when I went to get my oil changed I was told that thi When I leased my vehicle I was told by the salesperson that I would receive free oil changes and when I went to get my oil changed I was told that this was not the case. I’m very disappointed because I leased two cars from your dealership and I feel swindled. More