Bayside Chrysler Jeep Dodge - Service Center
Bayside, NY
Hours
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
4,230 Reviews of Bayside Chrysler Jeep Dodge - Service Center
Good features but fatal issues Very well run from a convenience perspective. Easy to get an appointment. No car line up outside, valets take your car. Very friendly and knowledge Very well run from a convenience perspective. Easy to get an appointment. No car line up outside, valets take your car. Very friendly and knowledgeable staff. Nice waiting room. But I’ve had 2 QA issues in both of my experiences with them. First was when I first got the car. Tire pressure was 26 pounds per the dashboard indicator. I checked with a gauge and got the same reading. I had to add 10 pounds of air to each tire to get to specs. No leaks. Then after my first oil change on the car the “oil change needed” indicator came on after I drove about 1,000 miles. When I called they said they must have forgotten to reset it. These are very basic items that should be covered by a checklist and reviewed before the car leaves the shop. To me it’s very sloppy and leaves the other work suspect. Very disappointing considering their other great features. More
Good service Good service. Didn’t have to wait long, Kevin was very friendly and informative. Will be back just for him. Good customer service, thank you Kevin. Good service. Didn’t have to wait long, Kevin was very friendly and informative. Will be back just for him. Good customer service, thank you Kevin. More
Great service! Great experience. Very polite and professional personnel..I took my son's first car, a Nissan Altima for multi inspection to make sure it a safe vehic Great experience. Very polite and professional personnel..I took my son's first car, a Nissan Altima for multi inspection to make sure it a safe vehicle.They were very thorough and helpful. I left very satisfied with my service experience and confident about about my new purchase.Thank you guys!! Awesome place!! More
Took long for oil change Took over 2 hours to get a 15 minute oil change done, made me late for work and also couldn’t schedule any other activities other than that oil change Took over 2 hours to get a 15 minute oil change done, made me late for work and also couldn’t schedule any other activities other than that oil change for the day More
Smooth!! Everyone is very nice & professional. Waiting are is clean and comfortable. I asked for an estimated wait time, Brian said an hour to hour and a half Everyone is very nice & professional. Waiting are is clean and comfortable. I asked for an estimated wait time, Brian said an hour to hour and a half and it was right on time. More
Great servive department The service department personal was very professional and very helpful with my needs .They resolved my issues in a timely matter and also communicat The service department personal was very professional and very helpful with my needs .They resolved my issues in a timely matter and also communicated with me on the step by step process. More
Bad treatment from the people of the desk The people of the desk was very nasty and finally the Sir in the desk told me you have to come back. I had appointment The people of the desk was very nasty and finally the Sir in the desk told me you have to come back. I had appointment More
Terrible service , avoid this store. The sales are friendly when you are buying the vehicle. The sales and service department are inpatient, unfriendly and rude after , avoid this store. The sales are friendly when you are buying the vehicle. The sales and service department are inpatient, unfriendly and rude after you bought a car and have service. The customers who they are familiar can easily skip the line. Some customer who they are familiar can have service even they have no appointments, I really doubt they are racist More
They say one thing and do another When i called the dealership, they told me that the recall repairs would only take an hour, and that i should come early in the morning but when i got When i called the dealership, they told me that the recall repairs would only take an hour, and that i should come early in the morning but when i got there they told me that they were backed up and that the repairs would take all day, leaving me no way to get to work as they don’t provide loaner cars. This back and forth trip cost me $80 of uber rides. To top it all off, i just got a text from them telling me that the “part” they ordered has arrived And that I should come back. When I picked up the car they told me that everything was done. They never told me that they ordered another part and that it needed to be installed. More
Bayside Dodge are the best I Was having a transmission issue with my 2015 Jeep. They took care of my problem within an hour. Fantastic service. Everyone there is pleasant and he I Was having a transmission issue with my 2015 Jeep. They took care of my problem within an hour. Fantastic service. Everyone there is pleasant and helpful. Recommend iBayside Dodge to everyone. More