Bayside Chrysler Jeep Dodge

we wanted a used car with no previous accidents, when buying the car we asked 10 times for the carfax of the car but they never gave us. Didn't give us contract of the car that we bought until 10 days af buying the car we asked 10 times for the carfax of the car but they never gave us. Didn't give us contract of the car that we bought until 10 days after we purchased the car. stole our $1000 down payment saying that we never paid it even though we have our credit history to prove it. i ended up going to another car dealer to get carfax then i found out that the car they sold me was an old car with two previous accidents. when i went back to the dealer to change the car that was their originally their problem they made me sign 3 contracts and were still trying to get more money from me which i didn't give in and the dealers gave me the worst attitude and ended up shredding all my contracts and said that we are stuck with the messed up car they gave us and they are not making a deal wilth us. once they shred our contracts we left them they key to car saying it was their problem not ours and its their car, they took the key left it on the car door as well as opened the door on a busy northern blvd street - anyone could have stoled the car and these dealers would have made us responsible for the car. i had to call the cops in order to deal with them cops told me this wasn't the first time these dealers are stealing money, the cops told me that this dealer "is playing a game with us and that we must beat them at their own game with the better business bureau." never never buy a car from this dealer because this dealer has a bunch of thieves and liars working as their salesmen.. More

Was looking to buy a car during 'Cash for Clunkers', they raised the price of the car $5k; took $500 in cash, stated it would be reversed the next morning. When I re-read the agreement I saw the over charge raised the price of the car $5k; took $500 in cash, stated it would be reversed the next morning. When I re-read the agreement I saw the over charge on the car; called and canceled the car, which also they stated was the last one. I almost settled for it. They did not return the $500 for two weeks. I had to report them to Better Business Bureau to get my money back! Liars and Theives! I will always recommend to others to stay away from that dealership; additionally they have a history with consumer affairs, they are crooked and were fined by that agency. More

We got a quote for a lease on a chrylser pacifica with 15k miles/yr. When we signed the lease, we got the old bait and switch, even though the dealer assured us that was what we were getting. We had no 15k miles/yr. When we signed the lease, we got the old bait and switch, even though the dealer assured us that was what we were getting. We had no choice but to keep the car. When we were close to 36k miles (way less than 3 years), we couldn't get service. They apparently had listed the car as sold to Chrysler about 6 months before it was actually sold so they could get the credit from Chrysler. STAY AWAY. THEY'RE CROOKS!! More

Made an appointment on a Monday. By Friday, car was not worked on at all. They never called to let me know what was happening, and when I called, they were never sure what the status of my vehicle was. T worked on at all. They never called to let me know what was happening, and when I called, they were never sure what the status of my vehicle was. They were very interested in selling me more services, but didn't seem to have enough time or ability to fix what it was already there for. Lots of smiles, double-talk and run-around, but got nowhere. Very incompetent. How does this "5-Star" dealership keep it's rating? After the fact, I found many people with similar stories. I guess once they earn that rating, they no longer have to try. Want decent to very good service? Find a dealership that is trying to get the rating! More