Bayside Chrysler Dodge Jeep Ram - Service Center
King George, VA
43 Reviews of Bayside Chrysler Dodge Jeep Ram - Service Center
The dealer I was working with, Michael was great. In my opinion he was fed bad information by his manager. I was called and offered a deal based on a minimal down payment and it was well within my bu In my opinion he was fed bad information by his manager. I was called and offered a deal based on a minimal down payment and it was well within my budget. When I arrived to complete the purchase I was told something completely different in the finance office. This was extremely frustrating, especially since I maintained contact with my dealer and expressed the necessity of obtaining the deal described to me. Later the manager made a comment about missing out on another potential buyer. I am the customer, I do not care nor should I be made aware of any business you feel you missed out on. That is not my concern. If the deal was as described the sell would have been made and the truck would have been in my driveway today!! Great job Michael!! You need to work on you professionalism *unnamed manager*!! More
The service department is the worst I have ever seen! !!! I dropped my vehicle off for warranty work. Three weeks and counting, they have not even looked at it yet! Their excuse is someone is on vacation !!! I dropped my vehicle off for warranty work. Three weeks and counting, they have not even looked at it yet! Their excuse is someone is on vacation, so they’re short staffed. I would never recommend this dealership to anyone. I purchased a Jeep in 2019 from Bayside, when you’re buying from them they are your best friend, bending over backwards, now they don’t have the time of day for me. More
I am so dissatisfied with this dealership. I feel completely mislead and stranded by the service department. No follow through or call back on promised service requests. I feel completely mislead and stranded by the service department. No follow through or call back on promised service requests. More