Bayside Chrysler Dodge Jeep Ram of Annapolis
Annapolis, MD
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Purchased a used Jeep Wrangler for my daughter who is in college. The car stopped working a month after we purchased it. Working with Brittany was seamless. She helped us troubleshoot the problem and was h college. The car stopped working a month after we purchased it. Working with Brittany was seamless. She helped us troubleshoot the problem and was helpful in getting it fixed. Although it was frustrating because we needed to be without a car, the ongoing updates, excellent service and professionalism was very much appreciated. Brandon was also helpful in this process in providing professional service. More
I bought a used car from here from Christian. He was great and really the only reason that I bought the car was because of him. If this was based on him I would give five stars. The dealership wa He was great and really the only reason that I bought the car was because of him. If this was based on him I would give five stars. The dealership was clean and people seemed nice. However, when it came time to sign papers I had to go into the finance lady’s office. I think her name was Melva or something similar that starts with an M. She was extremely derogatory towards me. I was in there with my husband and she made several comments regarding how I was lucky to have a man to buy me things and I was lucky he was there to know about cars. And when I denied the warranty she was rude and essentially snatched the paper away from me when I refused the deal. She then had me sign the finance papers and when I did she stood up said here’s your keys and I left. No hand shake or warm wishes at all she was very unprofessional and rude. If this is how this company does business I am sorry for all who have to deal with her. I also had an issue that three days after my car was home it died. The sales manager, Kenny, said I would have to pay for the battery. After some arguing with him he said I could get it done free of charge. I found it very unprofessional that I would have to pay for something to be fixed that was clearly bad before I bought it. The parts person I dealt with was named Brittany. She was amazing and I would recommend anyone go to see her as she was the best part of the experience for me when dealing with the issue. In closing Christian and Brittany are amazing employees. And the dealership should be lucky to have them. Because they are the only reason I bought and kept the car. More
I purchased a used Toyota 4-Runner over the weekend! It was a pleasant experience. Amii is wonderful and I recommend her for your car buying experience! It was a pleasant experience. Amii is wonderful and I recommend her for your car buying experience! More
Kevin was honest, professional and down to earth. I had an exceptional experience with him from the test drive to signing the final purchase documents. He helped make my process fairly quick (for a c I had an exceptional experience with him from the test drive to signing the final purchase documents. He helped make my process fairly quick (for a car dealership) and easy. (in by 2pm and out by 5pm). Overall, my experience with Kevin and Debra was exceptional!!!!! More
Love the car process of purchasing the vehicle took longer than usual. They sold me a used car with a cracked windshield that I saw later and with the tire sensor on and the tire is unable to hold air longer than usual. They sold me a used car with a cracked windshield that I saw later and with the tire sensor on and the tire is unable to hold air More
The car salesman and staff were all professional. The process was direct and uncomplicated. I would recommend them. Read the financial contract before you sign. The process was direct and uncomplicated. I would recommend them. Read the financial contract before you sign. More
The best car buying experience ever, from the moment I entered to 3 days after my purchase when TC called to make sure I still loved my Jeep… Spoiler alert! I still love my Jeep! If you want to enjoy buyi entered to 3 days after my purchase when TC called to make sure I still loved my Jeep… Spoiler alert! I still love my Jeep! If you want to enjoy buying a car, this is the place for you. Ask for TC, he has you covered. More
My wife and I had a great experience working with Joey Donnelly, the entire process was very smooth. Also a big thank you to Ed for his efforts in detailing our pre-owned Jeep. Customer service has been a Donnelly, the entire process was very smooth. Also a big thank you to Ed for his efforts in detailing our pre-owned Jeep. Customer service has been awesome! More