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Bayshore Chrysler Jeep Dodge RAM
Baytown, TX
233 Reviews
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233 Reviews of Bayshore Chrysler Jeep Dodge RAM
October 12, 2021
DO NOT WASTE YOIR TIME OR MONEU AT THIS DEALERSHIP. WE TRADED IN MY HUSBAND TRUCK FOR A USED FORD F-250 3/4 Ton Diesel. WE DIDNT EVEN HAVE THE TRUCK 10 HOURS BEFORE IT SHUT COMPLETELY OFF IN THE MIDDLE OF TRADED IN MY HUSBAND TRUCK FOR A USED FORD F-250 3/4 Ton Diesel. WE DIDNT EVEN HAVE THE TRUCK 10 HOURS BEFORE IT SHUT COMPLETELY OFF IN THE MIDDLE OF 45N TRAFFIC FLYING BY US WITH US BEING ABLE TO CRACK IT AND GO A FEW YARDS BEFORE IT DIED AGAIN . FINALLY WE WERR ABLE TO GET IT OFF THE INTERSTATE WiITH US UNHARMED 🙌🏻 WE CALLED THE DEALERSHIP SPOKE TO BROCK JOHNSON AND HE SAID HE COULD NOT DO ANYTHING IT WAS A BUY AS IS!! NO TOW, NO RIDE NOTHING WE SAT IM THE HEAT AND WAITED FOR 3-4 HOURS FOR A TOW TRUCK AND A FAMILY MEMBER TO DRIVE AN HOUR TO GET US! THIS PLACE HAS THE WORST IVE EVER SEEN IN CUSTOMER SERVICE! xxxxTIEST DEALERSHIP IVE EBER USED AND I WILL NEVER USE THEM AGAIN AND WOULD HIGHLY RECOMMEND YOU DONT EITHER. THEY ARE HORRIBLE PEOPLE! 10 HOURS (if that) WE HAD POSSESSION OF THAT TRUCK! COMPLETE xx! THE MORRISONS. I WIll BE POSTING THIS EVERYWHERE I CAN PEOPLE DESERVE TO KNOW NOT TO SHOP HE BECAUSE THEY ARE CROOKED NON ETHICAL xxxxxxxx! More
by Morrison
Employees Worked With
Brock Johnson & Mamager
September 18, 2021
We purchased a 2014 Dodge 1500 Lone star edition in December of 2020. The vehicle had multiple problems that our salesman neglected to share with us. Management had no idea that we were sold a lemon. M December of 2020. The vehicle had multiple problems that our salesman neglected to share with us. Management had no idea that we were sold a lemon. My better half contacted the owner. In turn he contacted Jen at Bayshore. Both were appalled when they found out. Mr. W. and Jen. bent over backwards to make things right. Between Jen and Javier (our new salesman) we now have a phenomenal truck that fits our needs. I want to thank Bayshore Dodge for putting the customer first. Y'all exceeded our expectations!!! More
by christophersonier0
Employees Worked With
Javier and Jen
June 26, 2021
Since I purchased my 2014 Dodge Ram Lone Star truck in March 2015, all oil changes and maintenance has been done here with no issues! But last two visits I had problems with things being broken with no o March 2015, all oil changes and maintenance has been done here with no issues! But last two visits I had problems with things being broken with no one accepting blame. The last visit in June 2021 they repaired what was broken previously, but completely destroyed my drivers side door panel where the controls were. I complained apparently to loudly and was threatened by their Service Manager, Michael Turner, to have the police called. Their policy is they are not responsible for any damages while being serviced. Repairs ended up costing over $1000. All they said is have a nice day! I have always been a Dodge Ram customer, but sadly I will need to find another dealership to do business !! More
by Ghouse1946
Employees Worked With
Michael Turner
May 29, 2021
Worst customer service. Relene service advisor not returning my calls, when I reported bad recently installed starter problems. Every time we tried to ask for current status we were told someone woul returning my calls, when I reported bad recently installed starter problems. Every time we tried to ask for current status we were told someone would get back with us, never did. Will never do business with Bayshore. Dodge dealership. Tried to consult with salesman..he never talked directly to me (owner). Instead he directed all his questions to my son. I was throughly disgusted with both service and not getting any answers. So fed up went to sister company and signed over title and bought new vehicle from Bayway Dodge on May 11, 2021. The started was installed 4-23-2022. After I reported grinding noise during start-up request for call back X 4 times…nothing. I drove it in on 4-28-2021/4-29-2021, with service advisor stating that fly wheel was bad. (First charges ($1098.38), for $1800. More can fix the flywheel. Found this out in early part of May. As of May 14th, went to clean car out (still on blocks in Bayshore garage. My son asked to see damaged flywheel. Mechanic continued to show him a new flywheel on counter, car was still torn apart. I am sick that I was forced to go this route. Just paid off this vehicle. As a widow, and a nurse this was my first accomplishment since the death of my husband. None of my needs were met with Bayshore! More
by mmshaffer
Employees Worked With
Relene
March 25, 2021
On March 23rd we saw the dealership Bayshore Chrysler Jeep and Dodge Brock was our salesman he was awesome we got us into a vehicle and he got us everything we wanted Jeep and Dodge Brock was our salesman he was awesome we got us into a vehicle and he got us everything we wanted More
by robinktabares
Employees Worked With
Brock 5 ?????
March 03, 2021
I recently purchased a 2017 Nissan Frontier. The service from salesman Jarvis Clark was awesome. This is the way car buying should be. I would recommend people from Beaumont/Houston area to Bayshore. My exp from salesman Jarvis Clark was awesome. This is the way car buying should be. I would recommend people from Beaumont/Houston area to Bayshore. My experience was great. Thank you Jarvis and Bayshore job well done. 😎☝️ More
by sskendrick
Employees Worked With
Jarvis Clark
February 05, 2021
I worked with Tyrel Evans and he found me exactly what I wanted and had me ready ride ASAP! This is my 2nd great experience with Bayshore Dodge and when I need another new car I plan on starting here first! wanted and had me ready ride ASAP! This is my 2nd great experience with Bayshore Dodge and when I need another new car I plan on starting here first! More
by RCM
Employees Worked With
Tyrel Evans
February 01, 2021
Brentley was very nice and knowledgeable to any questions we had! He was more than helpful when we purchased our car! Highly recommend Bayshore in Baytown! we had! He was more than helpful when we purchased our car! Highly recommend Bayshore in Baytown! More
by Natalie Johnson
Employees Worked With
Brentley Chavez
