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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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February 02, 2022

Service was excellent, fast and complete. Very professional, the answered my questions and we spoke about wear and tear on the car. More

by PAR470
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Feb 03, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

February 02, 2022

Leasing two cars from Bay Ridge Subaru. Went in with low tire pressure due to the cold weather. All I needed was air in my tires. They kept me waiting over an hour and only serviced me because I went into c More

by ASC2323
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
Feb 17, 2022 -

Bay Ridge Subaru responded

I am very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. I understand your frustration, but if you would be willing to give us another opportunity to assist you, we would greatly appreciate it. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

February 01, 2022

Always a great experience at bay ridge Subaru. Professional as always. The whole team there treats everyone with respect. Highly recommend this dealership More

by Nbenn86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel, Mark Wildman
Feb 02, 2022 -

Bay Ridge Subaru responded

Thanks for trusting Bay Ridge Subaru to always get the job done. Your support means a lot and we look forward to seeing you again down the road!

February 01, 2022

The staff are very efficient. The service driver is very friendly and helpful. The price is reasonable. More

by eura458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Feb 02, 2022 -

Bay Ridge Subaru responded

We're so happy that our commitment to great service stood out to you. Thanks so much for choosing Bay Ridge Subaru!

January 31, 2022

Awesome service. The team is quick and efficient and doesn’t try to pressure you to get things done that you don’t need. More

by NICK.ZOLNIEROWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Jan 31, 2022 -

Bay Ridge Subaru responded

Quick, efficient, and pressure-free is how we strive to be! Thank you for the excellent review, Nick! - the Bay Ridge Subaru team

January 29, 2022

I bring my car here for all its service needs. I like the friendly personal service. And I am Happy with the service my car received. More

by TAZDEVIL26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Bay Ridge Subaru responded

Thank you so much for this great review! We're pleased that our team took excellent care of your vehicle. We appreciate your kind words about us here at Bay Ridge Subaru!

January 28, 2022

Very sweet people, fast service, and GOOD COFFEE!!!!!!!!!!all workers were kind from the first moment of driving in and keeping me informed with personalised service More

by splitb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Jan 28, 2022 -

Bay Ridge Subaru responded

Your five-star review brightened our day! Thank you for your kind words about the Bay Ridge Subaru team. It was our pleasure to provide you with great coffee and five-star service. Until next time!

January 28, 2022

We have purchased 2 of our 3 Subaru’s from this dealer and often bring them here for service. Despite being a busy dealership they are efficient and courteous Will consider coming here again if we purc More

by PAULGLIEDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jan 28, 2022 -

Bay Ridge Subaru responded

Hi Paul - We are grateful to have earned your continued business! Thank you for choosing Bay Ridge Subaru and for stopping by to share your feedback. We look forward to welcoming you back next time!

January 28, 2022

Friendly staff, Clean and comfortable waiting room. They keep you well informed along the way. Most of all Trustworthy More

by RJB37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Jan 31, 2022 -

Bay Ridge Subaru responded

This feedback means a lot to us! Thank you for choosing Bay Ridge Subaru and for stopping by to share your experience with our team. Drive safely until we see you next time!

January 27, 2022

The workers at Bay Ridge Subaru are caring and service my Subaru vehicle with straight forward time frames. They are trust worthy and perform thorough point inspections to make sure all is well. Marc, Anas More

by guycampolo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastasia, Ernie, victor, Billy
Jan 27, 2022 -

Bay Ridge Subaru responded

Thanks for this amazing review! We're thrilled to have your trust in our team to take care of your Subaru. Thank you for giving Marc, Anastasia, and Ernie a special shoutout. We are grateful for your confidence in us, and we appreciate this awesome feedback!

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