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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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October 27, 2021

The service department was extremely attentive and competent. They explained everything. When it was completed they reviewed the completed work. More

by ROINA0986
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 28, 2021 -

Bay Ridge Subaru responded

Hi, ROINA0986! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

the people are lovely-they are always accommodating and attentive to customer concerns (even for customers who are not technology savy) More

by STEPHANIELABES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 28, 2021 -

Bay Ridge Subaru responded

Hi, STEPHANIELABES! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

Appointment was made,the staff was professional and welcoming. The service was efficient and made the visit enjoyable. The customer service was excellent. More

by ENTROPY48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Bay Ridge Subaru responded

Hi, ENTROPY48! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 26, 2021

The people at subaru are the greatest iwas in an out in no time. The service manager couldn't be any nicer. More

by JOSEPHCODISPOTI72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Bay Ridge Subaru responded

Hi, JOSEPHCODISPOTI72! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 26, 2021

Ernest is always vey accommodating and thorough for my service needs and helpful to ensure I get in and out in a good time More

by EMERSONATKINS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest’s
Oct 27, 2021 -

Bay Ridge Subaru responded

Hi, EMERSONATKINS! Thank you for the 5-star rating. We're happy to hear that working with Ernest elevated your experience with us. We look forward to your next visit. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 26, 2021

quick and easy!Nice waiting area!Bathroom very clean!Everything done one shot!Had to order a cut key! More

by Joe Bruno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 27, 2021 -

Bay Ridge Subaru responded

Hi, Joe Bruno! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 26, 2021

Several different jobs done at my last service visit, all done efficiently and under the time estimate. More

by AROSE3030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastasia (last name unknown)
Oct 27, 2021 -

Bay Ridge Subaru responded

Hi, AROSE3030! Thank you for the stellar rating. We're happy to hear that you've had consistently positive experiences with us. We look forward to your next visit. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 26, 2021

They made getting a car easy, no stress. At the car serviced and it was 123 best rating I can give him More

by MEILS1126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Bay Ridge Subaru responded

Hi, MEILS1126! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 24, 2021

Good work fair prices. Maintenance rep Ernie is wonderful. Integrity no recommendations that were not necessary. More

by LMA6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie
Oct 25, 2021 -

Bay Ridge Subaru responded

Hi, LMA6! Thank you for the 5-star rating. We're happy to hear that working with Ernie led to a positive experience. We look forward to your next visit. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 24, 2021

Ernest was very helpful. The service was good and the wait time was short. A+ More

by ETUSPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest
Oct 25, 2021 -

Bay Ridge Subaru responded

Hi, ETUSPS! Thank you for the 5-star review. We're happy to hear that working with Ernest elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

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