2,318 Reviews of Bay Ridge Subaru - Service Center
Service accommodation is fast and efficient. We were greeted with warm smile and the customer lounge is cozy with a homey feeling for a sip of fresh brewed coffee greeted with warm smile and the customer lounge is cozy with a homey feeling for a sip of fresh brewed coffee More
It took only a few minutes for the car to be accepted for service and the staff was very efficient and welcoming. I was given a very accurate estimate of how long it would take for a NYS inspection, an oil service and the staff was very efficient and welcoming. I was given a very accurate estimate of how long it would take for a NYS inspection, an oil change and a vehicle checkup (2.5 hours.) Wating room was comfortable and clean. The only reason that I did not rate the service 5 stars was the length of time it took for the service given that I had an appointment. There is not much to do on Cropsey Avenue, but fortunately the weather was goo enough for a long walk along the waterfront! More
Fantastic customer service, but mechanics were unresponsive to my issues. Also, my Subaru is the worst car I have ever driven. What a mistake. Can't wait till my three year lease is finished. unresponsive to my issues. Also, my Subaru is the worst car I have ever driven. What a mistake. Can't wait till my three year lease is finished. More
I like the work this team does but I hate how long it takes to do repairs. This visit I waited 4 hours for my car to be completed. I even had an appointment. Luckily their waiting area is clean and pleas takes to do repairs. This visit I waited 4 hours for my car to be completed. I even had an appointment. Luckily their waiting area is clean and pleasant. The people working at this location are nice which does help.0 More
As always my visit to bay ridge Subaru was outstanding, Marc from service was extremely pleasant and took care of my car. While Anthony helped me with ordering the 2022 wilderness. Anthony is not only a gr Marc from service was extremely pleasant and took care of my car. While Anthony helped me with ordering the 2022 wilderness. Anthony is not only a great salesman but also a great person. Anthony is truly one of the main reasons I continue to do business with Bayridge Subaru. I usually have to bring my son with me when I go to the dealership for routine maintenance or when it’s time to renew my lease and he has this replica Subaru car that my son has been playing with since he was a few months old.My son stuffed the car with puffy xxxxx. Anthony has not only kept the replica car for him for when we visit but also left the puffy xxxxx inside. It really is the little things that make our relationship with Anthony and Subaru that will keep us a Subaru family forever More
The staff was very helpful and attentive. The work was completed in the time frame they had stated, they explained the problem again and showed me the completed work before I left the service area. The s completed in the time frame they had stated, they explained the problem again and showed me the completed work before I left the service area. The service staff were outstanding. I was very happy. More
The people are lovely, they are very accommodating and really listen to the customer concerns really listen to the customer concerns More