2,318 Reviews of Bay Ridge Subaru - Service Center
great service I've been to the service dept. several times and have no complaints. Always very helpful and quick to answer any questions you have. When it comes tim I've been to the service dept. several times and have no complaints. Always very helpful and quick to answer any questions you have. When it comes time to buy a new Subaru they will be my choice. More
Service center changed to worse. I am with this center for nearly 20 years. In the recent few years service and people changed, but unfortunately not to the better.. For example, befo I am with this center for nearly 20 years. In the recent few years service and people changed, but unfortunately not to the better.. For example, before to come for service two weeks ago I asked about price. I was told : to replace battery with a new one cost $129 plus tax. I paid for the job next day $208.. Is it fair. And this is just the last service. Can I recommend your center? I bought from you 4 cars from Peter Marconi (ask him, he knows me well) but now I have to think well before do this. Sorry for the truth, More
IN & OUT Always call to remind you of your appointment.Service is preformed fast,and they always call to asked if service was performed to my satisfaction.Best Always call to remind you of your appointment.Service is preformed fast,and they always call to asked if service was performed to my satisfaction.Best dealership i've dealt with, and i've been driving for 50 years. More
Dropped the ball Moon roof stopped working and needed new parts that had to be ordered. Nearly 3 weeks and no one has called to tell me parts have arrived. My warrante Moon roof stopped working and needed new parts that had to be ordered. Nearly 3 weeks and no one has called to tell me parts have arrived. My warrantee is almost run out so maybe that's the plan. I'm surprised. I used to swear by this dealership. I am not so sure anymore. More
Service visit Went in for oil change, and requested to have the battery tested. My car was serviced quickly, even without having made an appointment. Replaced batte Went in for oil change, and requested to have the battery tested. My car was serviced quickly, even without having made an appointment. Replaced battery. More
OIL CHANGE Quick oil change service...but no one there on Saturdays to fix dent that was on the car when I leased it. Was told that it would be fixed when I brou Quick oil change service...but no one there on Saturdays to fix dent that was on the car when I leased it. Was told that it would be fixed when I brought the car in for the first service. More
Feeling as if I am with family. I am always greeted warmly when I take my car for maintenance at Bay Ridge Subaru.. The service is outstanding and timely. The staff always make it a I am always greeted warmly when I take my car for maintenance at Bay Ridge Subaru.. The service is outstanding and timely. The staff always make it a pleasant experience. More
Best car service experience Very personal customer service, they make you feel at home, told me every detail of what is wrong and what the time to fix would be... and the best pa Very personal customer service, they make you feel at home, told me every detail of what is wrong and what the time to fix would be... and the best part they remember your name. In fact, I called back a few weeks later for something else and the service rep (Pamela knew exactly who I was and what car i drove instantly. Unfortantely I have to return to get my car serviced for something else, but I know it will be taken care of and communicated with me like it was last time. More
Excellent and Efficient I arrived on time and my car was immediately taken for service. I stayed in the lounge and my car was ready quickly. I am very happy with the servi I arrived on time and my car was immediately taken for service. I stayed in the lounge and my car was ready quickly. I am very happy with the service. Thank you Bay Ridge Subaru! More
Outstanding Service I have had my car serviced at Subaru Bay Ridge for greater than 10 years. I was so pleased that now my daughter now has a Subaru. I have had my car serviced at Subaru Bay Ridge for greater than 10 years. I was so pleased that now my daughter now has a Subaru. More