Bay Ridge Subaru - Service Center

NYS Inspection I now live locally, but I purchased my Outback when I lived New Jersey, and have been going back to that dealer for most service appointments. I chose I now live locally, but I purchased my Outback when I lived New Jersey, and have been going back to that dealer for most service appointments. I chose Bay Ridge Subaru for my most recent NYS Inspection, and an oil change. I was pleased with the service and found everyone there most pleasant, even though it was 7:30 am on a rainy Saturday. They were so friendly and courteous. This would be a 5-star review but compared to other Subaru dealerships the waiting area and restrooms are rather crude; however, to be fair, they seem to be under construction. More

problem with front windows The dealership technician was not able to locate a problem with front windows. Front windows goes half way up and then down. Had to search for resolut The dealership technician was not able to locate a problem with front windows. Front windows goes half way up and then down. Had to search for resolution on internet. I found a solution and resolved the problem by my self in 5 min. More

Mechanic did not finish his job. Forgot to put bubble wrap. The mechanic should be careful with his job. I do not know where the bubble wrap belongs to near the engine. I think the bubble wrap is important. The mechanic should be careful with his job. I do not know where the bubble wrap belongs to near the engine. I think the bubble wrap is important. More

Efficient Service I was advised of how long service would take, I was updated on findings and offered remedial options, and was treated with respect and courtesy. I was advised of how long service would take, I was updated on findings and offered remedial options, and was treated with respect and courtesy. More

The Ever Improving Dealership . Polite , honest & efficient . No Complaints . New building updates upon completion will greatly improve the look and general ambience to create a won Polite , honest & efficient . No Complaints . New building updates upon completion will greatly improve the look and general ambience to create a wonderful car purchasing environment . Everyone I've dealt with has been wonderful . More

Genuine Customer Service non existing The morning welcome was hum drum. The quoted Price was more than I could have imagine for an oil Change and those darn dashboard light that come on The morning welcome was hum drum. The quoted Price was more than I could have imagine for an oil Change and those darn dashboard light that come on . I never can get an oil change. Last time it was a faulty Gas cap that cause the lights on. This is the second SUBARU Gas Cap. This time it was a clamp $70 that cause the dashboard lights to come on. REALLY!! The oil change cost over $100! I was I at 7:15 and out by 11:30AM More

Professional, helpful, and friendly I was worried about the suspension/alignment on my 2003 Subaru, and they helped me schedule an appointment, identify the problem, and make the necessa I was worried about the suspension/alignment on my 2003 Subaru, and they helped me schedule an appointment, identify the problem, and make the necessary repairs, all within a few days. More

Great, refreshing help My car was towed and damaged by NYPD, and bay ridge Subaru helped with everything. Pamela was logical, straightforward and very understanding about my My car was towed and damaged by NYPD, and bay ridge Subaru helped with everything. Pamela was logical, straightforward and very understanding about my situation. Would definitely come back! More

Outstanding Customer Service Marc D'Ottavio is the best! Welcoming; clear explanations of the work to be done; and pinpoint estimation of the time needed to complete the job. I Marc D'Ottavio is the best! Welcoming; clear explanations of the work to be done; and pinpoint estimation of the time needed to complete the job. I cannot image better service. More

Good service, some friendly faces I have never had a problem with the car service provided at Bay Ridge Subaru. They have always been professional and been able to fix my car or give i I have never had a problem with the car service provided at Bay Ridge Subaru. They have always been professional and been able to fix my car or give it a nice oil change. Sometimes the advisor I get is friendly, other times not as much but I would recommend this place to others in the city with Subarus. More