Bay Ridge Subaru - Service Center

Great service The team at Subaru took real good care of me. Michael ortero my service advisor was on point, very informative, courteous and very professional. I con The team at Subaru took real good care of me. Michael ortero my service advisor was on point, very informative, courteous and very professional. I continue to take my Impreza for service to bay Ridge Subaru because of the outstanding service. More

One person can make a difference My service provider, Michael, was exceptional. I am not a great fan of this Subaru center. Average service. This is the closest to my home. They ar My service provider, Michael, was exceptional. I am not a great fan of this Subaru center. Average service. This is the closest to my home. They are currently doing renovation. Wait and see outcome. I love my Subaru and happy that I have bought it but I have had service with Nissan, Toyota and there were incentives to going back to their dealership. Bay ridge dealership provide a free car wash interior and exterior. To get a courtesy car here, there is a charge. When you have a valued automobile, service is sometimes substandard service??. If I had to recommend someone to this dealership under one circumstance - make sure you deal with Michael. Otherwise average service. Blah blah blah. More

Okay would go somewhere else Dealership is depressing and people who work there aren’t friendly and it feels like no one is ever working every time I’m there Dealership is depressing and people who work there aren’t friendly and it feels like no one is ever working every time I’m there More

Express service I’m always saying that the service is excellent and my representative Mark always makes my time there as quick and professional as they can. Thanks Ba I’m always saying that the service is excellent and my representative Mark always makes my time there as quick and professional as they can. Thanks Bay Ridge Subaru More

They are friendly and helpful. I bought my suburu here and had a Great experience. I bring it back every 3-6 months for service and oil change, etc. They have been reliable and eas I bought my suburu here and had a Great experience. I bring it back every 3-6 months for service and oil change, etc. They have been reliable and easy to work with. I’ve never had anything but a positive experience. More

The dealership that makes me smile I've always had a great experience with Bay Ridge Subaru. From the day I drove home with my new car to present. Thank you. I've always had a great experience with Bay Ridge Subaru. From the day I drove home with my new car to present. Thank you. More

very professional Would have rated it excellent if it had better customer amenities. Many other Subaru centers that I have visited offer more comfortable seating, tv, f Would have rated it excellent if it had better customer amenities. Many other Subaru centers that I have visited offer more comfortable seating, tv, free coffee and snacks. More

Great service and help from Pamela Morgan Our 2009 Tribeca needed the airbag deployment mechanism replaced due to a recall, but we also had a great deal of service to be done at the same time. Our 2009 Tribeca needed the airbag deployment mechanism replaced due to a recall, but we also had a great deal of service to be done at the same time. Pamela was an expert, her estimates for the work that was needed were right on target, and she made every effort to eliminate any inconvenience on our part during the repairs. Also, the brand new Outback loaner car was a dream to drive! Thanks again! More

Excellent and Expert! I've been bringing my 2005 Impreza here for years. Everyone I've deal with has been excellent: responsive and straightforward, friendly and fast. I ca I've been bringing my 2005 Impreza here for years. Everyone I've deal with has been excellent: responsive and straightforward, friendly and fast. I can't imagine taking my car anywhere else. More

Replacement of Exhaust System The exhaust system on my 2002 Forester needed immediate replacement. After calling the Bay Ridge Subaru service department, I was told to bring the ca The exhaust system on my 2002 Forester needed immediate replacement. After calling the Bay Ridge Subaru service department, I was told to bring the car in immediately for evaluation. Service advisor Pamela Morgan guided me through the repairs that needed to be done. She was informative, professional and a pleasure to deal with. Parts needed to be ordered because of the age of the car but the system replacement was done perfectly in two days. I attribute the longevity of the car to the excellent service that I have received at Bay Ridge Subaru over the years. More