Bay Ridge Subaru - Service Center

Very efficient and friendly. Very prompt and courteous. Waiting area could have more choices like bottled water and coffee and other snacks large television would help pass the w Very prompt and courteous. Waiting area could have more choices like bottled water and coffee and other snacks large television would help pass the waiting time. More

Best care anywhere Four Subarus over 2 decades and they’re not even near my home borough, but they’re worth the trip. And please don’t tell me how many words I’m require Four Subarus over 2 decades and they’re not even near my home borough, but they’re worth the trip. And please don’t tell me how many words I’m required to use. More

Inspection/regular service call I was greeted courteously. All my questions/concerns were listened to respectfully. My car had the necessary work completed in less than the guarantee I was greeted courteously. All my questions/concerns were listened to respectfully. My car had the necessary work completed in less than the guaranteed time. More

Great service In and out, reasonable estimate clear and friendly communication. Really couldn’t be easier. From point of sale with Peter Marconi to our first serv In and out, reasonable estimate clear and friendly communication. Really couldn’t be easier. From point of sale with Peter Marconi to our first service this week, we have been taken care of professionally and very efficiently. More

Honest and Awesome This dealership stands behind what they sell. Period. I thought I've seen it all. 10 stars to the management and staff!!! They have raised the bar. This dealership stands behind what they sell. Period. I thought I've seen it all. 10 stars to the management and staff!!! They have raised the bar. More

Service department burned the clutch Service department. Did a good job on the warranty service. But the tech driver could of went easy with the clutch. Their tech stalled the car and Service department. Did a good job on the warranty service. But the tech driver could of went easy with the clutch. Their tech stalled the car and revved to 3k and rode the clutch until he got pass the mini hill. Same thing reversing when he was parking. Have a dash cam proof. Clutch probably burned a bit but i guess they gotta rust out their skill somewhere. I expected them to know how to drive a manual.. Overall one of their tech is not comfortable with manual car. Other than that warranty service was done properly. More

Super smooth!!! I was comfortable the minute I hand over my car to be serviced and much happier when it was time to leave! Made me feel like my car problems was never I was comfortable the minute I hand over my car to be serviced and much happier when it was time to leave! Made me feel like my car problems was never present! More

Service Even though I did not purchase my Outback from Bay ridge Subaru ,they always,always accommodate me each time I have a need to go there.(most times it' Even though I did not purchase my Outback from Bay ridge Subaru ,they always,always accommodate me each time I have a need to go there.(most times it's impromotu) they always display professionalism,,knowledge and courtesy.. would recommend Bay ridge Subaru over and over! More

Awesome service Great customer service. Every department worked with to accommodate my work schedule. Pamela and Peter were great and more than accommodating! We lov Great customer service. Every department worked with to accommodate my work schedule. Pamela and Peter were great and more than accommodating! We love our new car! Thank More

The crew at Subaru cares. I've been to the service center several times for routine maintenance to repairs, Each and every time has been a pleasant experience. Wait times have I've been to the service center several times for routine maintenance to repairs, Each and every time has been a pleasant experience. Wait times have been accurate, and the staff is very attentive. Peter Marconi sold us our first and second Subaru! Forester XT FTW, More