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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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November 03, 2021

The service was excellent and Marc made every effort to get the vehicle back to ASAP. Waiting time was minimal. More

by RWDADON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Bay Ridge Subaru responded

Hi, thank you for your 5 star review on Marc. He is amazing and we are happy he was able to make your visit a good one. Please come visit us anytime, we are happy to help. Have a nice day. Sincerely, Tom Ruggiero, Dealer Principal

November 02, 2021

The salesman was pushy,it took too long for service,he said it was going to be quick,when I was upset with him,and asked to take my car as is,he replied that he has only 2 helpers My opinion, unprofessio More

by HAMMOUDI_SIHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I forgot his name,Asian,he said he used to work for Toyota
November 02, 2021

Great Service.. i waited for my vehicle, Staff was friendly. Service was Prompt and efficent. More

by GLODALEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Bay Ridge Subaru responded

Hi, GLODALEY! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

November 02, 2021

Friendly, courteous, and efficient service is routine at Bay Ridge Subaru. They have kept my 2004 Forester running well since I purchased it. And have upgraded the waiting area considerably. More

by Mark from Brooklyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annastacia, Sabina Triunfel
Nov 03, 2021 -

Bay Ridge Subaru responded

Hi, Mark from Brooklyn! Thank you for the 5-star rating. We're happy to hear that you've had consistently positive experiences with the dealership. We look forward to your next visit. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

November 02, 2021

Great and efficient service. I have my Tribeca inspection and service year round at Bay Ridge Subaru. Easy to schedule appointment online or on phone. More

by ABLEONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, ABLEONG! We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

November 01, 2021

Great service! Bay Ridge Subaru was able to help me get in and out quickly. More

by Clbk1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Nov 02, 2021 -

Bay Ridge Subaru responded

Hi, Clbk1217! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

November 01, 2021

Waited 3.5 hours for an inspection & oil change, very busy with lots of cars. More

by SIMPLEPLEASURESFORME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vanessa
November 01, 2021

Usually great service until this past Saturday. Five hours for a simple service recall. I had to threaten to back my car out of the work bay - miraculously it was finished More

by ZEUSMEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
November 01, 2021

I have been very fortunate to only have great experiences at Bay Ridge Subaru. Annastacia was very professional and explained the process and time line of the work that needed to b accomplished. The waiting More

by MCLELLAN.SARAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annastacia
Nov 02, 2021 -

Bay Ridge Subaru responded

Hi, MCLELLAN.SARAH! Thank you for the 5-star rating. We're happy to hear that working with Annastacia elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 31, 2021

A well oiled in and out process. Very efficient, loaner made it painless. Usual list of needless problems. More

by caroleg47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Bay Ridge Subaru responded

Hi, caroleg47! Thank you for the high rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

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