Bay Ridge Subaru - Service Center

Awesome Service from Pamela Morgan I had a wonderful experience working with Pamela Morgan for the airbag recall for my 2009 Outback. She was very personable, kept in communication whi I had a wonderful experience working with Pamela Morgan for the airbag recall for my 2009 Outback. She was very personable, kept in communication while the vehicle was being worked on and explained everything that was being done in great detail and with patience. I couldn't have asked for anyone better to work with and her professionalism and courtesy reflects great on the whole service center. More

Still the Best I have owned Subarus since 2000 and I have used this service center almost exclusively since 2007. The work is the highest quality and the staff are I have owned Subarus since 2000 and I have used this service center almost exclusively since 2007. The work is the highest quality and the staff are very knowledgeable and pleasant. The only negative is the current rehabilitation of the area which seems ongoing, it is not the most comfortable arrangement for both the staff and customers, so I choose to go shopping in the neighborhood rather than wait. More

Excellent, efficient and quick service As noted above, excellent, efficient and quick service. Oil change, cracked windshield replacement and Eyesight Camera recalibration all done in one d As noted above, excellent, efficient and quick service. Oil change, cracked windshield replacement and Eyesight Camera recalibration all done in one day as promised. We bought our Subaru Impreza from BayRidge Subaru and definitely recommend this dealership for both sales and service. More

Oil Change & filter Service I have used this dealership's service for 8 years for my two Subaru Foresters because they are efficient and prompt in servicing my vehicle. I have used this dealership's service for 8 years for my two Subaru Foresters because they are efficient and prompt in servicing my vehicle. More

Quick, polite, thorough I always have great confidence in the repairs we get here. I have an older Outback, and feel it's getting the senior care it deserves. I always have great confidence in the repairs we get here. I have an older Outback, and feel it's getting the senior care it deserves. More

Service appointment satisfaction Bay Ridge Subaru has consistently honored scheduled appointments I have made for service, and has consistently performed successful repairs and regula Bay Ridge Subaru has consistently honored scheduled appointments I have made for service, and has consistently performed successful repairs and regular servicing for my vehicle. They are currently renovating the facility and hope to have a comfortable waiting area with beverages in place as soon as possible. The interim space was comfortable but could be better. More

Great Experience Worked with Pam at the dealership. She was great, handled everything with ease. Needed to bring the car in for a recall. Had the car back in 72 hours Worked with Pam at the dealership. She was great, handled everything with ease. Needed to bring the car in for a recall. Had the car back in 72 hours More

Servicing my 2019 Subaru Forester. had an appointment set up for my 1 year service and as soon as we pulled in the service man came over and addressed us by name. Explanation of what se had an appointment set up for my 1 year service and as soon as we pulled in the service man came over and addressed us by name. Explanation of what service was to be performed and price was excellent. A small part had to be ordered for the exterior of the car which once received would need painting to match the car color. This took 3 business days and a message was sent to me that it was ready to be picked up. It took only a few minutes for them to get the part and snap it in before we were on our way home. By the way a few weeks ago I had trouble changing the clock back the 1 hour. Called Joe Teti and he said, drop by at my convenience at which time he got into my car changed the setting and spent time going thru the many steps as I wrote them down, More

Outstanding as always When you drive up someone greets you and knows you and is ready to help. Mark is an excellent service representative and even the temporary waiting ar When you drive up someone greets you and knows you and is ready to help. Mark is an excellent service representative and even the temporary waiting area is comfortable. More

Thorough and courteous Good maintenance and great follow-up. One of the Michaels took care of me and was attentive and professional. We bought the Subaru at Johnson's in Mid Good maintenance and great follow-up. One of the Michaels took care of me and was attentive and professional. We bought the Subaru at Johnson's in Middletown and lo and behold, here they are in Brooklyn. More