Bay Ridge Subaru - Service Center

Faster than expected service The only improvement would be to give the coupons or discounts automatically when showing up instead of losing them because the coupon is on the other The only improvement would be to give the coupons or discounts automatically when showing up instead of losing them because the coupon is on the other side of the Verrazzano Bridge and the toll is high. More

60,000 mile checkup The staff here is always helpful and knowledgeable. I trust the work that they do and I love my Forester. I would definitely buy another Subaru The staff here is always helpful and knowledgeable. I trust the work that they do and I love my Forester. I would definitely buy another Subaru More

Customer for many years. Fast, efficient, friendly customer service. I have been a customer for almost 10 years now. Some of the employees have changed, but the service has be Fast, efficient, friendly customer service. I have been a customer for almost 10 years now. Some of the employees have changed, but the service has been the same. More

Got work done quickly I went in on a Saturday to get a headlamp changed and my battery checked. I knew the battery was near the end and was not surprised that it needed re I went in on a Saturday to get a headlamp changed and my battery checked. I knew the battery was near the end and was not surprised that it needed replacement. Despite the additional work, I was out in less than two hours on a fairly busy morning. More

SERVICE EVERYTHING THAT WAS NEEDED WAS DONE IN A TIMELY MANNER. THE EMPLOYEES WERE COURTEOUS AND MAINTAINED A FRIENDLY MANNER THROUGHOUT. i HAVE NO COMPLAIN EVERYTHING THAT WAS NEEDED WAS DONE IN A TIMELY MANNER. THE EMPLOYEES WERE COURTEOUS AND MAINTAINED A FRIENDLY MANNER THROUGHOUT. i HAVE NO COMPLAINTS WITH THE SERVICE. More

Efficient service I regularly have my car serviced at Bay Ridge Subaru, where I bought it. The setup these days for service appointments is straightforward, easy and ef I regularly have my car serviced at Bay Ridge Subaru, where I bought it. The setup these days for service appointments is straightforward, easy and efficient. The drop-off is quick, the timeline is transparent and all in all it was a good experience. More

Maintaince This dealership has a staff that is always courteous. They are very professional and knowledgeable. They go by appointment and we never wait to long. This dealership has a staff that is always courteous. They are very professional and knowledgeable. They go by appointment and we never wait to long. I highly recommend them. More

Friendly and efficient I bought my outback from this location and am now getting to know the service aspect of it. They are friendly, efficient and professional. I bought I bought my outback from this location and am now getting to know the service aspect of it. They are friendly, efficient and professional. I bought my big dog to wait the necessary two hours and everyone was kind and affectionate with him (something I hadn't expected. Everything was done faster than predicted. Both the folks who answer the phones and the people doing the work are great. Very positive experience. More

Pleasant, attentive and efficient customer service , thank you Alicia and Mark. Arranged with Subaru of America to get my 167K mile, '03 Outback inspected as per Takata airbag recall. Ended up not need , thank you Alicia and Mark. Arranged with Subaru of America to get my 167K mile, '03 Outback inspected as per Takata airbag recall. Ended up not needing replacement but having additional work done on my "16yr old lady". The work was done, and all is well. I even looked into a Crosstrek, but nah - looking forward to another 100K essentially carefree Outback miles. More

Service went very well. Pamela kept in touch with me all through the day and for pick up. She was very professional and caring Thank you went very well. Pamela kept in touch with me all through the day and for pick up. She was very professional and caring Thank you More