2,318 Reviews of Bay Ridge Subaru - Service Center
Battery replaced Car would not start, called and made an appointment same day, drove in later in the day and got battery and windshield wipers replaced by warranty. Al Car would not start, called and made an appointment same day, drove in later in the day and got battery and windshield wipers replaced by warranty. All work was done quick. Thank you BRS!!! More
Excellent and Friendly Customer Service Always friendly and helpful when visiting Bay Ridge Subaru service center. I want to thank Andrea, Mark, Mike and Pam at Bay Ridge Subaru service cent Always friendly and helpful when visiting Bay Ridge Subaru service center. I want to thank Andrea, Mark, Mike and Pam at Bay Ridge Subaru service center. They always welcome you like you are one of their own family member. Bay Ridge Subaru, Thank you! More
60 thousand mile checkup My car was hesitating. Pamela listened to my issues, was professional and friendly. She was in touch with me during the day to keep me advised. My car My car was hesitating. Pamela listened to my issues, was professional and friendly. She was in touch with me during the day to keep me advised. My car is running well now. More
Working with Pamela was smooth and easy. Pamela gave clear concise information. She let me know exactly what to expect and accurately and promptly communicated with me on the status of my ve Pamela gave clear concise information. She let me know exactly what to expect and accurately and promptly communicated with me on the status of my vehicle. she is very friendly and knowledgeable. More
Courteous, Quick and Complete All employees I encountered were polite and friendly. The service rep was knowledgeable and helpful and he handled the entire transaction including pa All employees I encountered were polite and friendly. The service rep was knowledgeable and helpful and he handled the entire transaction including payment, which I prefer to going to a separate window. The work was done even sooner than expected. More
Great and timely service car ready when promised. No hiding charges what they said would be covered was covered by warranty no problems at all will use agai and timely service car ready when promised. No hiding charges what they said would be covered was covered by warranty no problems at all will use again More
An excellent experience Everyone from checking in until the car is returned are pleasant and thorough with what is needed for the vehicle standard service and inspection. I Everyone from checking in until the car is returned are pleasant and thorough with what is needed for the vehicle standard service and inspection. I have been coming to Bay Ridge Subaru for over four years now and I have never been dissatisfied. More
Awesome service center I purchased my first Forester in 2001 and my second in 2010! I have only trusted my car to the Subaru service center for 18 years! People have alway I purchased my first Forester in 2001 and my second in 2010! I have only trusted my car to the Subaru service center for 18 years! People have always been very helpful and courteous, and Michael certainly carried on this tradition! They have always kept my car in perfect running condition! Can't say enough about Bay Ridge Subaru!! The best!!!!👍 More
Did the job Repair was more complicated than anticipated and took longer. Well served by staff who kept me informed about choices and progress. Service was covere Repair was more complicated than anticipated and took longer. Well served by staff who kept me informed about choices and progress. Service was covered by the warranty. More
problem solved definitely one of the best dealerships ive been to. between professionalism, service, and being genuine, they got it right. i plan on returning, but h definitely one of the best dealerships ive been to. between professionalism, service, and being genuine, they got it right. i plan on returning, but hopefully wont need to have my vehicle serviced again for a while. More