Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bay Ridge Subaru - Service Center

Brooklyn, NY

not yet
rated
2,318 Reviews
Call Service Center (929) 605-5052

2,318 Reviews of Bay Ridge Subaru - Service Center

Sort by
November 09, 2021

The service department and service rep took great care of me, proactively identifying repairs that needed to be made and addressing the issues I raised. More

by RICHARD.INZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annastacia
Report | Print
Nov 09, 2021 -

Bay Ridge Subaru responded

Hi, RICHARD.INZ! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

November 08, 2021

Marc should be promoted or given a substantial increase in pay. From intake to completion was excellent experience More

by PIRMIC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2021 -

Bay Ridge Subaru responded

Hi, PIRMIC1! Thank you for the stellar review. We're happy to hear that working with Marc elevated your experience with us. We hope to work with you again soon. Have a wonderful day! Sincerely, Tom Ruggiero, Dealer Principal

November 08, 2021

Ernest was a great service advisor to work with. The entire process from drop off, to pick up was easy and painless. Communication was excellent. I highly recommend Bay Ridge Subaru Service. More

by MRSD446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Wan
Report | Print
Nov 09, 2021 -

Bay Ridge Subaru responded

Hi, MRSD446! Thank you for the stellar rating. We're happy to hear that working with Ernest earned us your recommendation. We look forward to your next visit. Take care! Sincerely, Tom Ruggiero, Dealer Principal

November 08, 2021

Very happy with service provided. Bay Ridge Subaru makes it easy to have your car serviced with, punctual appointments, loaner car availability and addressing all service issues. Thank you Bay Ridge Subaru! More

by GKALLTHEWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annastcia
Report | Print
Nov 09, 2021 -

Bay Ridge Subaru responded

Hi, GKALLTHEWAY! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

November 05, 2021

Great courteous efficient service I would highly recommend you to anyone for car purchase and service More

by FREDDAWIEDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Report | Print
Nov 08, 2021 -

Bay Ridge Subaru responded

Hi, FREDDAWIEDER! Thank you for the stellar rating. We're delighted to hear that your positive experience earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

November 04, 2021

They lied about our battery being bad. It wasn’t. Then sold us a new one. More

by KIRKLLOYD72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernie
Report | Print
November 04, 2021

Always professional and personal. Great waiting room. Good coffee and very comfortable. Always find the pricing to be le More

by fmg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Report | Print
Nov 05, 2021 -

Bay Ridge Subaru responded

Hi, fmg! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Dealer Principal

November 04, 2021

Accurate diagnosis of problem- staff give explanation and suggestions every step with alternative. Waiting room comfortable More

by CEDIALYSIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, CEDIALYSIS! We're delighted to hear working with the team led to such a positive experience. We look forward to your next visit. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

November 03, 2021

Fast, efficient, friendly and affordable service. It is what I have come to expect and what is always delivered. More

by ROSS_BRADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2021 -

Bay Ridge Subaru responded

Hi Ross, thank you for your kind words. Your comments motivate us! We always strive to provide top-notch customer service. Thank you for choosing Bay Ridge Subaru for your vehicle needs. Have a good day. Sincerely, Tom Ruggiero, Dealer Principal

November 03, 2021

Great service as usual. Always with friendly smile, great attitude and always will to assist and answer any questions regarding your vehicle. Excellent team, keep up the good work team! More

by BluSubie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Report | Print
Nov 04, 2021 -

Bay Ridge Subaru responded

Hi, thank you for your 5 star rating. We are happy so many of our employees were able to make your service visit with us a good one. We are lucky to have an excellent team. Thank you for coming in and we look forward to seeing soon! Sincerely, Tom Ruggiero, Dealer Principal

1
...
20
21
22
...
232