Bay Ridge Subaru - Service Center

Great Service!! Pamela was great! She was direct, fast, honest, and attentive. I would recommend to anyone that gets their car serviced in Bay Ridge to work with her! Pamela was great! She was direct, fast, honest, and attentive. I would recommend to anyone that gets their car serviced in Bay Ridge to work with her! More

Work for recall Everyone, especially Pam, was super helpful and accommodating. The communication was clear and timely and I felt very well cared for. And the work wa Everyone, especially Pam, was super helpful and accommodating. The communication was clear and timely and I felt very well cared for. And the work was done quickly More

30,000 check up The service was efficient and professional, and they provided a 2019 loaner for a recall that required overnight repairs. (an Outback SUV which drove The service was efficient and professional, and they provided a 2019 loaner for a recall that required overnight repairs. (an Outback SUV which drove very nicely) The repairs were extensive at 30,000 miles, but I'm confident the maintenance will translate into a lot more carefree miles ahead. I do caution to know your car before you bring it in, because there were repairs that were suggested which would have run a few hundred $ and were so minimal in nature as to be considered unnecessary. For example, one suggestion was replacing the bar that holds the battery in place due to corrosion, plus a battery service. A toothbrush, and a small wire brush did a thorough job in 5 minutes, and I know the battery does not need any servicing. I was surprised that after a major job, they didn't wash the exterior as a courtesy, or give me a voucher to have it washed, as is the custom w/ the Nissan agency where I service my other SUV. Overall, I find the service here thorough and reliable, and would recommend it. More

Awesome Service and Staff Today was my second visit for service to Bay Ridge Subaru. Upon entering the facility I was greeted and my appointment verified for 2 recall items. I Today was my second visit for service to Bay Ridge Subaru. Upon entering the facility I was greeted and my appointment verified for 2 recall items. I was advised that it might be anywhere from 3-4 hours and if I wanted to wait. I agreed to wait and was pleasantly surprised when I was informed the work was completed in 90 minutes. It’s always great when your expectations are exceeded. More

Honest Evaluation of the Problem and Possible Remedies I was greeted in a friendly matter by Pamela. Within an hour, the problem was diagnosed and I was given several options. I chose the short term, le I was greeted in a friendly matter by Pamela. Within an hour, the problem was diagnosed and I was given several options. I chose the short term, less expensive option. I always appreciate the service I'm given at Bay Ridge Subaru. More

routine change of oil I showed up without an appointment, Marc was very nice and fitted me in. Again Thank you.I will recommend you service center to anybody that listens I showed up without an appointment, Marc was very nice and fitted me in. Again Thank you.I will recommend you service center to anybody that listens. More

Quick and professional Great experience at Bay Ridge. Went for a recall and inspection which they did with ease. Had been there in the past when I was dealing with license p Great experience at Bay Ridge. Went for a recall and inspection which they did with ease. Had been there in the past when I was dealing with license plate issues after buying the car out of state and they were super helpful, all free of charge. More

RE-CALL MY SUBARU IMPREZZA HAD TO BE SERVICED DUE TO A RECALL ON THAT MODEL. IT TOOK THEM APPROX 2 WEEKS TO SERVICE IT HOWEVER I WAS ISSUED A FORESTER ON LOAN MY SUBARU IMPREZZA HAD TO BE SERVICED DUE TO A RECALL ON THAT MODEL. IT TOOK THEM APPROX 2 WEEKS TO SERVICE IT HOWEVER I WAS ISSUED A FORESTER ON LOAN IN THE MEAN TIME. AS USUAL I WAS VERY HAPPY WITH THE KIND AND PROFESSIONAL SERVICE. More

Best Subaru Service in NYC Do you want to experience really special service? Do you want to be treated with all care, commitment and enthusiasm? Do you want fast feedback and up Do you want to experience really special service? Do you want to be treated with all care, commitment and enthusiasm? Do you want fast feedback and updates about your car's service? This is a place for you! I almost really regret that Subaru is such a great car because I'm visiting these guys only couple times a year. They are the best! More

Quick review solved problem I had Avery good service visit. Mechanic solved problem quickly and accurately . The initial intake person could have been more friendly. She seemed I had Avery good service visit. Mechanic solved problem quickly and accurately . The initial intake person could have been more friendly. She seemed bored and tired More