Bay Ridge Subaru - Service Center

Summary of Experience All went very well on this visit to the service center. Everything was completed in a reasonable amount of time, and it appeared that the work was tho All went very well on this visit to the service center. Everything was completed in a reasonable amount of time, and it appeared that the work was thorough. The young man who greeted me and later went over the worksheet with me was very helpful. More

great friendly service. very nice people working there friendly and they don't try and sell you services that aren't required like some dealerships that treat customers like very nice people working there friendly and they don't try and sell you services that aren't required like some dealerships that treat customers like idiots .Pamela was great very friendly thorough and knowledgeable. More

Fast service late Saturday Pamala Morgan service advisor is the best thing ever. Got us in and out and a new tire in record time even walking to the tech area to grab someone to Pamala Morgan service advisor is the best thing ever. Got us in and out and a new tire in record time even walking to the tech area to grab someone to help with the tire. More

Always Professional Always on Time Great team at Bay Ridge Subaru. Easy to make an appointment. Great reception. Knowledgeable team. Attentive and thorough. Their commitment Great team at Bay Ridge Subaru. Easy to make an appointment. Great reception. Knowledgeable team. Attentive and thorough. Their commitment matches their ability to deliver as promised. Car taken well care of. Subaru means quality and that quality extends to all departments. Thank you. More

Amazing service Went in for service, everyone was warm and welcoming, and my car was serviced and ready to go no longer than 45 minutes. My first time at this service Went in for service, everyone was warm and welcoming, and my car was serviced and ready to go no longer than 45 minutes. My first time at this service center will definitely only come here from now on!!! More

Thorough and fast, but something a little weird happened My annual service was finished quickly as usual, but I noticed something a little weird on my way home. My rearview mirror's dashcam wasn't powering u My annual service was finished quickly as usual, but I noticed something a little weird on my way home. My rearview mirror's dashcam wasn't powering up. I noticed the light on the power adapter was not on so I tried another device in there and it worked fine. So I looked closely at the power adapter for the camera, and the retractable node on the power adapter was very loose, with tiny indentations on the plastic nut as if it had been loosened with pliers. The cable for it had also been pulled out of the molding for a few feet and I had to tuck it back in. I tightened the nut by hand and it works fine now. It just doesn't make any sense why that would be done. More

Quick service to change oil & fog light. Service was great & quick. Done in 30 minutes. Employees were pleasant & knowledgeable & eager to please. Asked questions about 2019. Questions were Service was great & quick. Done in 30 minutes. Employees were pleasant & knowledgeable & eager to please. Asked questions about 2019. Questions were answered & I will be scheduling a test drive in May when I get my inspection. More

Service Friendly customer service. All work was completed st the time what was promised. Price was exactly what was quoted prior to service. Was kept informed Friendly customer service. All work was completed st the time what was promised. Price was exactly what was quoted prior to service. Was kept informed of all the work being done. More

6 month service Excellent friendly service However the price for a simple oil change is excessive even if synthetic oil was used I will continue the service dept be Excellent friendly service However the price for a simple oil change is excessive even if synthetic oil was used I will continue the service dept because of the quality and professionalism of staff More

Always a great experience! I continue to be impressed with the service from the Bay Ridge Subaru staff. I'm on my 2nd Forester that I bought from Peter Marconi and the service d I continue to be impressed with the service from the Bay Ridge Subaru staff. I'm on my 2nd Forester that I bought from Peter Marconi and the service department always does a great job. More