Bay Ridge Subaru - Service Center

Accomodating I brought my car in for a safety recall but really needed it back the same day. The service people were really accommodating to my needs and got it do I brought my car in for a safety recall but really needed it back the same day. The service people were really accommodating to my needs and got it done for me in good time More

Quick service! Very fast and professional service with thorough explanation of all the options and process. My only concern is that it is going to take a very extend Very fast and professional service with thorough explanation of all the options and process. My only concern is that it is going to take a very extended amount of time to get the part required for the airbag recall. More

Quick and efficient My service was performed quickly and efficiently and I was treated very well by Subaru staff. I would highly recommend them. Showroom was being reno My service was performed quickly and efficiently and I was treated very well by Subaru staff. I would highly recommend them. Showroom was being renovated but still clean waiting area. More

Radio problem Did not resolve problem am and FM channels not holding service tech said would have to bring back when problem happens again not able to repair at thi Did not resolve problem am and FM channels not holding service tech said would have to bring back when problem happens again not able to repair at this time More

Great service. Fast and accurate. Thank you for your promotion and courteous service and for resolving my problem with speed, accuracy and respect. The service representative was very Thank you for your promotion and courteous service and for resolving my problem with speed, accuracy and respect. The service representative was very attentive and kept me informed throughout. More

Trouble with my driver door not opening Twice so far (on a car that is not yet a year old) I have had the problem of the driver door not opening. Both times all the other doors open but not Twice so far (on a car that is not yet a year old) I have had the problem of the driver door not opening. Both times all the other doors open but not the driver door. After waiting a some minutes the door eventualy opened both times. I even called Subaru service the first time only to have to cancel when the door then opened. Your service department could not find a problem. This scares me because I am afraid that I will be somewhere at night or on a road trip and not be able to get into my car. Let us hope that this does not happen..I also had a problem getting into Android Auto App in the car. Your service rep Mark was very patient in trying to resolve that issue. Overall I have had good service with your company but as I said I am worried that the door situation will happen again! I travel to South Carolina and as a woman traveling alone I hate that I always have to worry about the door. I leased a Subaru because I thought that it would be a safe car. More

Great service My Experience was very professional, quick and efficient . I would definitely come back for future services at Bay Ridge .Thanks for being a great te My Experience was very professional, quick and efficient . I would definitely come back for future services at Bay Ridge .Thanks for being a great team More

Service review Service took just under 2 hours, as expected. Service staff was courteous and helpful. I used a coupon received in the mail, which brought me in to do Service took just under 2 hours, as expected. Service staff was courteous and helpful. I used a coupon received in the mail, which brought me in to do regular maintenance: oil change, wipers, wheel rotation, emissions test. More

Very satisfied, as usual We noticed that our rear wiper blade needed replacing, and got a new one installed without an appointment, and with minimal wait or fuss. Everyone was We noticed that our rear wiper blade needed replacing, and got a new one installed without an appointment, and with minimal wait or fuss. Everyone was very courteous. More

So Complete! Pam and Alicia could to have been nicer or more helpful. I always hated car repairs but they made it so easy and painless for me! and painless for me! Pam and Alicia could to have been nicer or more helpful. I always hated car repairs but they made it so easy and painless for me! and painless for me! More