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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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May 16, 2019

Efficient and professional Service was efficient and professional. He greeted me and wrote up the work order in clouding estimated cost. He also provided me with a number to tex More

by KENJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
May 21, 2019 -

Bay Ridge Subaru responded

We are happy to hear you enjoyed your visit! Thanks for stopping by! -BRS

May 16, 2019

Thank you Great service - Andrea was terrific! very thoughtful and careful - could not have been better. Made the process easy and was attentive to my needs and More

by LOWEBARBARA
Recommend Dealer
Yes
Employees Worked With
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Bay Ridge Subaru responded

Andrea is an outstanding employee & we are happy to hear she was able to help you successfully! Thanks for the 5 star review! -BRS

May 16, 2019

In and out. Scheduled a 7:30 appointment and was promptly met by a service rep. Explained what I needed performed on the vehicle and was given a completion time w More

by VINNY1068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc
May 21, 2019 -

Bay Ridge Subaru responded

Great! This is what we like to hear! Thank you for choosing Bay Ridge! Have a wonderful week! -BRS

May 15, 2019

great service, painless experience service was quick with clear communication! would 100% recommend and will be bringing our car here for future service. they have also recently renovat More

by sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
May 21, 2019 -

Bay Ridge Subaru responded

Sara, Thanks for recommending Bay Ridge Subaru! We look forward to working with you agin! -BRS

May 13, 2019

excellent help Addressed the problem quickly & communicated promptly&effectively. Car developed a shimmy on a cross-country road trip, owing to accumulated mud in th More

by phermanrtd
Recommend Dealer
Yes
Employees Worked With
Michael Otero
May 14, 2019 -

Bay Ridge Subaru responded

Thanks for the 5 star review/rating. We were happy to help! Thanks for choosing Bay Ridge Subaru. -BRS

May 11, 2019

Great customer service Excellent customer service very friendly staff while addressing the recall on my vehicle upon my arrival my wait was not long and my appointment t More

by kimmy68n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Dottavio, parts department Michelle, Cesar, Anderson,, Alicia Sena
May 14, 2019 -

Bay Ridge Subaru responded

kimmy68n, Thanks so much for your wonderful 5 star review! We were happy to help! -BRS

May 11, 2019

Recall for light assembly Very efficient and honest about how long the service would take. I was there for the Recall on back-up light assembly. Everything went well, have dri More

by AJNOSF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Bay Ridge Subaru responded

Hi AJNOSF1, Thank you for choosing Bay Ridge Subaru & we look forward to working with you again in the future! Safe travels. -BRS

May 10, 2019

Fast service, good work. It was time to service the car and I was told that it would be about a 2 hour wait and if I wanted the judgement due to a recall that would take anoth More

by HAPPYBUBBYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
May 10, 2019 -

Bay Ridge Subaru responded

Thank you for the 5 star rating. If there's anything else that our team can assist you with, please don't hesitate to let us know! -BRS

May 08, 2019

Recall and service needed😀 Anyone that has a Subaru will ?? This service station, they take care of you promptly and they are personal to. Love then and you will to! More

by MADCAUDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
May 10, 2019 -

Bay Ridge Subaru responded

We greatly appreciate your feedback, MADCAUDI. At Bay Ridge Subaru, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. We are happy to hear you had an excellent visit. Thanks again!

May 07, 2019

First experience at Brooklyn Subaru. I was welcomed and greeted and comfortable. I was there for a recall of a brake light at no charge. The plant was easily accessible. I would return More

by EBarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Morgan
May 10, 2019 -

Bay Ridge Subaru responded

Thank you for your feedback & for visiting Bay Ridge Subaru! Have a great day.

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