Bay Ridge Subaru - Service Center

service Pamela is excellent. It’s the second time I’ve had her. She’s super efficient. It’s unfortunate for me that she’s leaving. Pamela is excellent. It’s the second time I’ve had her. She’s super efficient. It’s unfortunate for me that she’s leaving. More

Thorough professional service My service visit was for 2 recalls. I called made appointment for recalls. When I arrived I was asked if there were any other issues. Sometimes whi My service visit was for 2 recalls. I called made appointment for recalls. When I arrived I was asked if there were any other issues. Sometimes while driving within the cabin would hear a squeak like a spring They made the recall adjustments. They drove the car but my other issue wasn't happening while they drove the car. I was going to be due for 18 mo service visit, I was asked if I wanted to do this now or reschedule. I appreciated that they saved me an additional visit. The best thing that happened was we were told it would take about 4 hours. We we were out with everything being done in about 2 hours. More

Fast and easy to get help I called to see if I could schedule a routine 24-month service call and was told to just come by any morning. I did before work one day this week and I called to see if I could schedule a routine 24-month service call and was told to just come by any morning. I did before work one day this week and was in and out very quickly. Great service. More

Most professional dealer service I have ever experienced Service technician Pamela was polite, professional, and attentive. She valued my time and completed the service quickly. I will definitely return here Service technician Pamela was polite, professional, and attentive. She valued my time and completed the service quickly. I will definitely return here the next time my Subaru needs service. Thank you Pamela! More

Pleasant and efficient Service is easy to schedule, and done within a reasonable amount of time. Staff is very nice and welcoming. No surprise bills- everything is discussed Service is easy to schedule, and done within a reasonable amount of time. Staff is very nice and welcoming. No surprise bills- everything is discussed as it is found. More

oil change Because of all the on-going construction work at the location, I admire all the work done and the customer attention and support. thank you. Because of all the on-going construction work at the location, I admire all the work done and the customer attention and support. thank you. More

Very good service at Bay Ridge Subaru I had an appointment for 6/6/19, for Subaru air bag recall and oil change. The wait that day was shorter than expected. The employees was nice and c I had an appointment for 6/6/19, for Subaru air bag recall and oil change. The wait that day was shorter than expected. The employees was nice and courteous. Thank you More

Bay Ridge Subaru is *terrible* I have had consistently horrible experiences here. They're dishonest, do poor quality work, and are completely unpleasant and unhelpful. If my car bro I have had consistently horrible experiences here. They're dishonest, do poor quality work, and are completely unpleasant and unhelpful. If my car broke down, I would pay to have it towed hundreds of miles rather than take it back to Bay Ridge Subaru. More

Oil change and software updatel Done quickly and for a good price. Had time for an excellent breakfast at a nearby diner, Marc and Michael have facilitated the servicing of my car si Done quickly and for a good price. Had time for an excellent breakfast at a nearby diner, Marc and Michael have facilitated the servicing of my car since I bought it in 2017. All is well in my four-wheeled world! More

Always great service My service representative,Mark, always is thorough and friendly. The whole staff is friendly and upbeat, it is always a pleasure to do business there. My service representative,Mark, always is thorough and friendly. The whole staff is friendly and upbeat, it is always a pleasure to do business there. I know my car is in good hands. Highly recommended dealer. More