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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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December 08, 2021

All went well. No problems at all. Friendly service. Mission accomplished. Thanks for everything. Much appreciated . More

by valfrankel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Dec 09, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your business and are happy to hear that you are so confident in the Bay Ridge Subaru team to get the job done. Drive safely, and we hope to see you back again down the road!

December 08, 2021

Excellent serviceā€¦ would return again. They were patient and very helpful. Nice wait area. Happy More

by Tamara.edme
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Dec 09, 2021 -

Bay Ridge Subaru responded

Tamara, we are proud to have earned your continued business and your great review! Thank you for choosing Bay Ridge Subaru and for taking the time to share your experience. Have a wonderful day!

December 07, 2021

Nobody gave me any updates on whether my car was ready or not. My battery was down twice over the last two weeks. I wanted it changed. But they charged it and told me it was ok. More

by vlad.ramanovich
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Dec 08, 2021 -

Bay Ridge Subaru responded

I apologize for any lack of communication on our end here. We strive to deliver seamless and transparent service, and it is never our intention to mislead or inconvenience our guests. I would appreciate the chance to speak with you to see what more I can do to address your concerns. If you are willing to discuss this further, please give me a call directly. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

December 06, 2021

Service was quicker than expected and staff were friendly. Lots of people were in the waiting room but the chairs were appropriately spaced for social distancing. More

by VERONAJULIET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of names
Dec 06, 2021 -

Bay Ridge Subaru responded

Thank you for this feedback! It's great to hear that our team helped you get back on the road in a timely manner. For all your future auto service needs, Bay Ridge Subaru will be here to assist you!

December 06, 2021

The Staff at Bayridge Subaru are very polite and friendly. I felt they took time to make sure my visit was timely and smooth. High marks in my book for caring about my car and my state of being. More

by SHIHANJAMES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that you are so confident in the Bay Ridge Subaru team to get the job done. Drive safely, and we hope to see you back again down the road!

December 03, 2021

Very friendly and hospitable to customer with wonderful on time and efficient service . They greet you with a smile More

by pink6602
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia , Sabina Triunfel
Dec 04, 2021 -

Bay Ridge Subaru responded

We are delighted to hear that our team's courteous, efficient, and hospitable service have made such a difference to you. We're honored to have earned your 5 star rating at Bay Ridge Subaru, and we look forward to providing you with more friendly care down the road!

November 24, 2021

I feel like the Bay Ridge Subaru service department does an excellent job assessing what your needs are and getting you in and out as quickly as possible. Mark is awesome More

by Supercharged
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Nov 29, 2021 -

Bay Ridge Subaru responded

Thank you so much for taking a moment to share your enthusiasm for Mark and the Bay Ridge Subaru team! We're happy to address all your service needs for you, and we hope you'll continue to rely on us as the miles add up!

Nov 29, 2021 -

Supercharged responded

You guys are great 👍🏼

November 23, 2021

Very efficient and organized. They respected the appointment timevand had the car ready that same day. More

by stgermain7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia
Nov 23, 2021 -

Bay Ridge Subaru responded

We are happy to hear that you're a satisfied customer. Thank you for trusting your vehicle with our Bay Ridge Subaru team! We will be here to assist with your future auto needs.

November 23, 2021

Everyone was terrific. My car developed problems that I would not suspect in a Subaru and both the dealer and Subaru USA helped resolve my issues. More

by RCON23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Nov 23, 2021 -

Bay Ridge Subaru responded

We're very pleased to hear that Bay Ridge Subaru was able to address your concerns. Thank you for giving us a great review. Please let us know if there is anything else we can help you with. Safe travels!

November 23, 2021

Friendly and knowledgeable staff and punctual service. Keep me updated throughout my service appointment. Was painless More

by SETH.R.LEVINE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I donā€™t remember, but was excellent
Nov 24, 2021 -

Bay Ridge Subaru responded

Seth, thank you for the great review! We appreciate your business and are happy to hear that the Bay Ridge Subaru team delivered such a seamless service experience. Drive safely, and we hope to see you back!

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