Bay Ridge Subaru - Service Center

Great service I brought the car in for an airbag replacement and an oil change. The service department discovered that the hood lock was frozen and had to replace I brought the car in for an airbag replacement and an oil change. The service department discovered that the hood lock was frozen and had to replace parts. They provided a free loaner car while they were waiting for parts to arrive. All of this was handled very professionally. More

Thank you I was grateful that they took my car for inspection without an appointment. It was ready when I was told it would be. We have had four Subarus and h I was grateful that they took my car for inspection without an appointment. It was ready when I was told it would be. We have had four Subarus and have used this service department with good results. More

Fast and prices up front They always ask yes or no before doing the work and price up front. I got my car back all done real quick and everything was done. They always ask yes or no before doing the work and price up front. I got my car back all done real quick and everything was done. More

Quick and free repair They did a great job removing a nail from my tire and patching it without charge. Could not have been more efficient and effective. Thanks They did a great job removing a nail from my tire and patching it without charge. Could not have been more efficient and effective. Thanks More

A trip for nothing I went there for 2 reasons: 1) My I-sight system keeps shutting off intermittently, They said nothing was wrong with it after diagnostics. Going t I went there for 2 reasons: 1) My I-sight system keeps shutting off intermittently, They said nothing was wrong with it after diagnostics. Going there it was off 4 times on my Hylan Blvd trip and off to the Entire length of the 2+ miles of the trip and stood off until I was going up the ramp of the service center. On the way back the system went off 4 more times on the way home. 2) My right rear passenger wheel TPS keeps going off. I asked for them to check it out. They said it was just low 25 lbs. I told them 3 days ago I filled it to 35 lbs. They made me wait some more. they said they sprayed the whole tire and saw no bubbles. I asked why they did not submerge it in waster? I was told they do not do that anymore. Now every 3-5 days I have to fill this non leaking tire up. Where does the air magically disappear to? This was a total wast of gas, time, and aggravation on my part. They tell me to bring it in again and they will check it again. I bought the extended warranty for the car if they do not know how to fix it? More

Great service, saved me money I thought I was due for a standard servicing for 18,000 miles and was ready to fork out hundreds for it , but when I arrived the service member review I thought I was due for a standard servicing for 18,000 miles and was ready to fork out hundreds for it , but when I arrived the service member reviewed my records and saw that I did not need that servicing - and so - I saved a lot of money! I love bringing my car here because I feel like they are not going to talk me into repairs I don't need, and I trust their judgement and care for my Subaru. More

Great professionalism & excellent customer service Every step of the way, the team at Bay Ridge Subaru was helpful, friendly, efficient and very professional. Thank you again for always providing such Every step of the way, the team at Bay Ridge Subaru was helpful, friendly, efficient and very professional. Thank you again for always providing such great customer service! More

Consistently good service I have an older car we don't want to give up, and it needs some occasional TLC, which the service department here always provides. The service manager I have an older car we don't want to give up, and it needs some occasional TLC, which the service department here always provides. The service managers are always ready to explain what's going on and why. A special shout out to Andrew, Marc, Michael, Patricia, and Pamela. More

quite exceptional they treated my wife and i with care. Processed our visit very quickly. Provided a loaner car which was totally unexpected. Service took only 2 1/2 they treated my wife and i with care. Processed our visit very quickly. Provided a loaner car which was totally unexpected. Service took only 2 1/2 hours. The best part was the fact they opened the service department much sooner then they advertised. We were in and out in less then 30 minutes. Excellent representatives in Marc and Alicia More

Good experience Having been burned by another area Subaru dealer out on Long Island, it was a pleasure to deal with Bay Ridge. They were friendly, efficient and effec Having been burned by another area Subaru dealer out on Long Island, it was a pleasure to deal with Bay Ridge. They were friendly, efficient and effective. More