Bay Ridge Subaru - Service Center

Courteous, fair, efficient and on time I had selected service that included a number of items that the service manager I dealt with, after checking my service history, determined had been d I had selected service that included a number of items that the service manager I dealt with, after checking my service history, determined had been done on the previous visit and would not be needed again until the next service milestone. He could have sold me services I did not need and I know that in some dealerships the whole point of the service department is to sell the customer as many parts and services as possible. I very much appreciate the honesty of the people employed by this dealership. Well done! More

Great service! Brought my car in for recall service and an overall vehicle health check as I have rather high mileage on my 2012 Legacy. Pricing was very fair and se Brought my car in for recall service and an overall vehicle health check as I have rather high mileage on my 2012 Legacy. Pricing was very fair and service was above and beyond outstanding. They even fixed a part of my console that had broken as a courtesy. Will be back again and would highly recommend Bay Ridge Subaru Service! Thank you! More

Excellent Staff. Great service. Honest and fair Brought car in for recall and clicking sound when driving. They handled both quickly and did not charge for repair. Staff were attentive friendly Brought car in for recall and clicking sound when driving. They handled both quickly and did not charge for repair. Staff were attentive friendly and professional. More

Broken nalgene creaking seat The service team left a mess by spilling crackers on the front passenger seat which I had to clean up. They moved the front passenger seat all the way The service team left a mess by spilling crackers on the front passenger seat which I had to clean up. They moved the front passenger seat all the way up with my nalgene water bottle stuck under the seat, damaging the bottle and leaving the front seat mechanism creaking. Really unpleasant experience More

Review Been coming here for 20 years. Bought 2 Subaru’s from Patricia. Service is good albeit expensive. Don’t think any other dealership is cheaper though. Been coming here for 20 years. Bought 2 Subaru’s from Patricia. Service is good albeit expensive. Don’t think any other dealership is cheaper though. Employees are knowledgeable and straightforward. More

Nice people. Hard workers. Aim to get it right..and do. I think this team is first rate. Everyone understands that this is the car you commute in, drive your kids to practice, etc., and it feels as if they I think this team is first rate. Everyone understands that this is the car you commute in, drive your kids to practice, etc., and it feels as if they take care of you the way they would take care of their own family. I've never had a bad experience. More

Great experience! I value prompt, efficient service and that’s what Subaru provides for its customers. I am also impressed with your employees who are always courteou I value prompt, efficient service and that’s what Subaru provides for its customers. I am also impressed with your employees who are always courteous, knowledgeable and respectful, More

Prompt and friendly service I made an appointment at Bay Ridge Subaru for a brake lamp recall service. I appreciate that they gave me a paper receipt for the service performed, w I made an appointment at Bay Ridge Subaru for a brake lamp recall service. I appreciate that they gave me a paper receipt for the service performed, which I still need to look at. The front office people was super helpful and friendly. The waiting space was good, with magazines and water. Marc, who was overseeing the service are, was very nice to me in expediting the service, which could have taken 2.5 hours but was done in 30 min. (I should have asked for an estimate of service time when I made the appointment.) I would not hesitate to go back for repairs or service. Thank you. More

75k Service & Diagnostic I brought my vehicle to Bay Ridge Subaru after moving to NY from FL. It needed the 75k service and a diagnostic for some steering and shaking issues. I brought my vehicle to Bay Ridge Subaru after moving to NY from FL. It needed the 75k service and a diagnostic for some steering and shaking issues. The diagnostic provided was helpful and Michael was thorough and understanding when I said I ultimately could not address either issue at the time. He gave me recommendations and I felt was very honest throughout the visit. More

outstanding service Dealt with Mark D'Ottavio. I had air bag recall replacement that was taken care of with professionalism. As well, Mr. D'Ottavio saved me a great burd Dealt with Mark D'Ottavio. I had air bag recall replacement that was taken care of with professionalism. As well, Mr. D'Ottavio saved me a great burden on a personal level. He most kindly had the Subaru Dealership accept , on my behalf, Michelin "cross climate +" tires, then stored, and afterwards , mount ed same. Such attentiveness and cooperation re: a Subaru customer are truly outstanding and warrant high commendation. SINCERELY TOM MACKEY More