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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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August 15, 2019

Great service I love going to this Subaru service. Always honest, always check everything and letting me know what the problems are. At the beginning I was skeptica More

by R.BUKHARIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Bay Ridge Subaru responded

Thank you for your five star review and your continued business! We are thrilled to hear your service experience was 100% on point and accurate! - BRS

August 15, 2019

Good service Thank you for the help on the recall and inspection. I am happy with my Subaru experiences. I will be a life long Subaru customer. More

by SARI.KRIEGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2019 -

Bay Ridge Subaru responded

Sari, thank you for sharing your positive experience! We are happy we were able to assist you and look forward to your future business! - BRS

August 15, 2019

Buyer Beware I received at least two notifications that I was due my 1st Service Dealers Visit. To me this implied the service Visit was part of my lease , there More

by NORMANLERNER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patricia Schumacher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Bay Ridge Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. -BRS

August 14, 2019

Friendly and prompt I was checked in right away and seated in quiet, well lighted area. Diagnostics were done quickly and I was kept informed. Clean restrooms. Nice pe More

by Ev and Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton, Alicia Sena
Aug 15, 2019 -

Bay Ridge Subaru responded

Ev and Hellen, thank you for your business! We are thrilled that Alicia and Cornelius were able to help you quickly. - BRS

August 12, 2019

Bayridge Subaru review Excellent customer service. They are helpful and go the extra mile to do the right thing for you and your vehicle and did not charge for extra checkup More

by JRAHEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Aug 13, 2019 -

Bay Ridge Subaru responded

Hi JRAHEB, thank you for the 5 star review. If there's anything else we can do to assist you, please reach out and let us know! -BRS

August 12, 2019

Friendly Everyone is very friendly and they go out of there way to to answer any questions. They also try there best to get you in a price that you are comfort More

by CAVEMAN333A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Aug 13, 2019 -

Bay Ridge Subaru responded

Hi CAVEMAN333A, thank you for your positive review and your recommendation. We greatly appreciate your feedback. -BRS

August 11, 2019

Bay Ridge Subaru Tend to avoid dealer service as it's always expensive. But I must admit it wasn't too painful. A little more than my local mechanic, but efficient, More

by MORRSARIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember anyone else by name. The mechanic was good, tho'., Alicia Sena
Aug 12, 2019 -

Bay Ridge Subaru responded

Thank you for your kind words and your positive review. We are happy that Alicia and our mechanics were able to assist you with what you needed. - BRS

August 08, 2019

Mostly awesome I called from appointment and was told they would call back but didn’t. I had to call again. Not sure why they couldn’t give appointment when I first More

by MADONNE1645
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Bay Ridge Subaru responded

Thank you MADONNE1645 for your feedback. - BRS

August 08, 2019

Great Service Cheerfully Provided This is my 4th car in almost 4 decades and even though there are more conveniently located dealerships, this place is definitely worth the schlep into More

by EDWARDCRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew (Service Mgr.)
Aug 08, 2019 -

Bay Ridge Subaru responded

EDWARDCRES, We greatly appreciate your feedback. We are happy to hear you had a great experience at our dealership. Thank you for choosing Bay Ridge Subaru! Have a wonderful day!

August 07, 2019

Great service Everyone is always nice, friendly and polite every time we have gone to have the car serviced. The wait was also not long either each time. More

by RLI1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Sena, Michael Otero
Aug 08, 2019 -

Bay Ridge Subaru responded

Hi RLI1983, thank you for the 5 star rating. We appreciate you choosing Bay Ridge Subaru and hope that we can do business with you again sometime! -BRS

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