Bay Ridge Subaru - Service Center

Smooth I have been to this dealer twice and both times my experience was very smooth and easy. Upon leaving you car with them you will get a text message fro I have been to this dealer twice and both times my experience was very smooth and easy. Upon leaving you car with them you will get a text message from the person working on your car so you can communicate and be keep in touch with status updates. Highly recommended More

Service The people I spoke with were great. I am a bit disappointed that I was misquoted a price for my tires. I am thankful for the discount I received becau The people I spoke with were great. I am a bit disappointed that I was misquoted a price for my tires. I am thankful for the discount I received because of the quote. I am upset to see black tape on my sunroof and I am hoping that the tape does not remove any paint and that this is not the sealant I paid for. More

Car body repair It took more than ten days to fix a rear door dent and reattach right rear bumper. It seemed a little long for minor damage. It took more than ten days to fix a rear door dent and reattach right rear bumper. It seemed a little long for minor damage. More

Eye sore yet efficient They are currently in the process of remodeling the building so it was not pretty. But they were very quick to get the work I needed done efficiently They are currently in the process of remodeling the building so it was not pretty. But they were very quick to get the work I needed done efficiently. I was ready to go in less than hour. A bit pricey with $70 for a synthetic oil change and tuneup inspection, but the work is guaranteed under my warranty. This was my first experience at this location. My previous Suburu dealership that I would frequent had more welcoming staff, beautiful facility, huge waiting area with a wide assortment of refreshments, but not as efficient. Something tells me my next experience here will be 5 stars once everything is finished. More

Tire Work My brand new Forester had a leaking tire. Made a 9am appointment and was ready to take car home within 2 hours. Staff was helpful and professional My brand new Forester had a leaking tire. Made a 9am appointment and was ready to take car home within 2 hours. Staff was helpful and professional More

It was a nice experience , as always. Nice and friendly staff and I felt like a part of a family. I was promised by Marc D'Ottavio that the problem is fixed and I should not have the s Nice and friendly staff and I felt like a part of a family. I was promised by Marc D'Ottavio that the problem is fixed and I should not have the same problem in the future . Thank you. More

Fast service This was my first visit to the service department at Subaru. Major work needed to be perform on my Ascent, the work was complete ahead of Schedule. Th This was my first visit to the service department at Subaru. Major work needed to be perform on my Ascent, the work was complete ahead of Schedule. Throughout the process Michael kept me updated from start to finish. GREAT WORK !! More

Professional and friendly Marc D'Ottavio greeted me nicely and was professional throughout the process. Any questions or requests I had was met with a willingness to be helpfu Marc D'Ottavio greeted me nicely and was professional throughout the process. Any questions or requests I had was met with a willingness to be helpful. Friendly environment. More

Superior service The staff and service person here are as good as it gets Every single person is genuinely kind and co Verne’s for the customer They also treat my The staff and service person here are as good as it gets Every single person is genuinely kind and co Verne’s for the customer They also treat my dog like royalty and do I bring her to every scheduled and non scheduled visit She loves goi g as much as I do Thank you to the entire wonderful team at bay ridge Subaru More

Knowledgeable and reassuring Everyone I dealt with was helpful and friendly, they listened to all my issues with the car and solved every problem, and told me everything that was Everyone I dealt with was helpful and friendly, they listened to all my issues with the car and solved every problem, and told me everything that was going on. More