Bay Ridge Subaru - Service Center

Service Dept. Needed to replace the battery on my 2017 Outback because it was defective and leaking battery acid. The battery was replaced in less than 2 hours and Needed to replace the battery on my 2017 Outback because it was defective and leaking battery acid. The battery was replaced in less than 2 hours and it was confirmed under warranty because it was defective, therefore it came at no cost to me thankfully. The service man, Mr. D'Ottavio was professional and courteous. Thank you for all of your help! More

Awesome The staff is always very patient and informed, I’m grateful for that, this is my first time driving and ownership, thank for your help. The staff is always very patient and informed, I’m grateful for that, this is my first time driving and ownership, thank for your help. More

Still dont know if they will change my sunroof I had an issue with my sunroof where the rubber gasket was starting to peel. The car is inky 1 year old and the check in person Mark states well somet I had an issue with my sunroof where the rubber gasket was starting to peel. The car is inky 1 year old and the check in person Mark states well something must of hit it. I statedbthen why was there no marks on the paint or the glass. I dont believe that statement should be said. The he proceeds to say it will be 2 hours when i was told that the recall for software would be a half an hour but the other 1 hour and half was so they can look at the casket which took the tech 5 min to agree that there was an issue More

Superior service The service providers are polite and competent. As soon as you enter the dealership, you're greeted with a representative who quickly assesses your ne The service providers are polite and competent. As soon as you enter the dealership, you're greeted with a representative who quickly assesses your needs, and provides the expertise needed for you to be on your way. More

Unscheduled brake job I was on my way out of town and heard a grinding sound coming from the rear driver side. I called to see if they could take a look at it and they wome I was on my way out of town and heard a grinding sound coming from the rear driver side. I called to see if they could take a look at it and they women said yes bring it in. I got there by 1pm and was out by 3pm and on my way. The service guy told me 2 hrs or less and that's what it was, they even recommend a local cafe for lunch and it was a good eats place. They have a great team over there and I recommend them to my friends More

Helpful staff Staff was prompt and attentive. Free bottles of cold water. All of my concerns were addressed. Staff was friendly and knowledgeable. They even helpe Staff was prompt and attentive. Free bottles of cold water. All of my concerns were addressed. Staff was friendly and knowledgeable. They even helped me set up bluetooth. More

Went in for inspection and oil change. Customer service was pleasant and respectful to what my car needed. It was a comfortable wait. The area was clean. Socialable employees and offered re Customer service was pleasant and respectful to what my car needed. It was a comfortable wait. The area was clean. Socialable employees and offered refreshment. More

Car inspection and oil change The service is good, people are friendly there. Also keep the finished schedule promise. The location I go is under renovation for few months, canno The service is good, people are friendly there. Also keep the finished schedule promise. The location I go is under renovation for few months, cannot wait to see the new face. More

Good, as usual Professional and efficient. Fixed the problem without taking advantage and doing more. They always do an all-point diagnostic and can give me a look i Professional and efficient. Fixed the problem without taking advantage and doing more. They always do an all-point diagnostic and can give me a look into possible future service. More

Superior Marc, Billy, and the entire team at Bay Ridge Subaru are efficient, organized, friendly, and deliver superior service. Definitely, the place to servi Marc, Billy, and the entire team at Bay Ridge Subaru are efficient, organized, friendly, and deliver superior service. Definitely, the place to service your car. I've been a customer since 2004. More