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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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September 13, 2019

Speedy and knowledgeable Quality work and fast even though they were busy. No upselling which I also appreciated. I will certainly keep using them for service. Thanks very muc More

by DRAKEPBENNETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2019 -

Bay Ridge Subaru responded

Thank you for your five star review! We are happy that our service team was able to give you quick and efficient service. We look forward to your future business! -BRS

September 12, 2019

Everyone was courteous and friendly It was my 1st service at the dealership and overall it was a good experience. I'll definitely return to the dealership in the future although I live More

by ERROLDGRIFFITHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Sep 13, 2019 -

Bay Ridge Subaru responded

ERROLDGRIFFITHS, Thank you for your Five Star Review! We are happy to hear that our service team was able to give you great service! -BRS

September 09, 2019

BILL WAS HIGH THOUGHT THAT $400 IN LABOR WAS WAY TOO MUCH $ FOR 3 HOURS.TOTAL BILL WAS OVER $600 $200 IN PARTS AND $400 IS LABOR.DOCTORS DONT GET PAID THAT MUCH More

by ACV69@nyc.rr.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Sep 13, 2019 -

Bay Ridge Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. -BRS

September 09, 2019

Quick, efficient Was experiencing weird problem, could not get key out of ignition. Made appointment, brought it in. Was fixed overnight. And no more problem. Pri More

by Bklynsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Bay Ridge Subaru responded

Thank you for your kind words and Five Star Review! We are happy to hear that Marc and the service team were able to fix your issue efficiently! -BRS

September 09, 2019

Quick & speedy service Pulled right into the service center & was quickly on my way. A few hours later I had a call from Bay Ridge Subaru saying my service was complete. Eas More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Bay Ridge Subaru responded

Jon, Thank you for your kind words and Five Star Review! We are happy to hear you had a smooth service experience! -BRS

September 09, 2019

Wonderful! Staff really go above and beyond to help customers, and are incredibly friendly and willing to help. Service was quick, with mechanics taking the time More

by Markp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Sep 09, 2019 -

Bay Ridge Subaru responded

Mark, Thank you for your great words and Five Star Review! We are thrilled to hear that you had a quick and amazing experience at our service department. -BRS

September 06, 2019

Great shopping and buying experience My friend and I - each looking to buy a car - started our car shopping at Bay Ridge Subaru to look at the 2019 CrossTrek. Gerald took us out for a tes More

by SWC6JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Bay Ridge Subaru responded

Thank you for your business and Five Star Review! We are thrilled to hear that Gerald was able to speed up the car buying experience for you and your friend! Enjoy your new 2019 Crosstrek! -BRS

September 06, 2019

Great service. Issues resolved the same day while waiting . Proactive to take care the issue and inform customer to act upon in a timely manner. Thanks for the More

by TCHOI1628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Bay Ridge Subaru responded

Thank you for your Five Star Review! We are happy to hear that our service team was able to give you great service! -BRS

September 05, 2019

Check Engine Light This was my first visit to this service center. Thanks for the help with determining the cause of the check engine light. Marc was helpful and to th More

by rubertopat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Bay Ridge Subaru responded

Thank you for your kind words and five star review! We are happy to hear that Marc was able to determine the cause of your check engine light and assist you. -BRS

September 05, 2019

great service GREAT SERVICE AND COMMUNICATION ON ALL LEVELS . WE CALLED FIRST TIME EVER TO THIS DEALERSHIP AND RECEIVED ALL ANSWERS ON OUR QUESTIONS . IF WE NEED , More

by S26USA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WE DON'T REMEMBER THE NAME .
Sep 05, 2019 -

Bay Ridge Subaru responded

Thank you for your five star review and kind words! We are happy that you had a great experience communicating with our team and we look forward to your future business! -BRS

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