Bay Ridge Subaru - Service Center

There is always some sort of miscommunication with the service dept It is very frustrating dealing with them, from scheduling to services being performed to billing I have never had a smooth process service dept It is very frustrating dealing with them, from scheduling to services being performed to billing I have never had a smooth process More

Everyone I dealt with was cordial and professional. Anna in particular. The dealership environment was exceptionally clean and sanitized. Anna in particular. The dealership environment was exceptionally clean and sanitized. More

Scheduled an 11am appointment for an oil change and ended up waiting 2 hours to pick up the car. I understand being busy but then again, what is the point of having appointments if service is not available a up waiting 2 hours to pick up the car. I understand being busy but then again, what is the point of having appointments if service is not available at the time of your appointment? Front desk agent was nice but I had to go in the back and flag someone down to return my car. The individual radioed two times yet nobody responded. This has been characteristic of my experiences at this dealership. More

Went in for a 6,000 mile check-up appt. on Friday morning and was done in great time. Thank you! and was done in great time. Thank you! More

Very speedy and attentive service from all of the staff members. Comfortable waiting area. I liked the animal videos members. Comfortable waiting area. I liked the animal videos More

I had a great experience at this Service Center. The staff was courteous and organized. Highly recommended. staff was courteous and organized. Highly recommended. More

The work was above and beyond. He even cleaned the car! Communication was very clear. Communication was very clear. More

Inspection and oil change within less than 2 hours!!!! All free of charge since I purchased my vehicle at the dealership All free of charge since I purchased my vehicle at the dealership More

Greeted, Updated, Asked, Answered, Pleasant person, Clean, Quiet, Entertained while waiting, Job completed quickly, Promises held Clean, Quiet, Entertained while waiting, Job completed quickly, Promises held More

Needed tires checked, the dealership claimed they were checked. I ended up leaving with the same problem one of the tired was leaking air, ended up changing the tire the next day at a different place. checked. I ended up leaving with the same problem one of the tired was leaking air, ended up changing the tire the next day at a different place. More