Bay Ridge Subaru - Service Center

Reasonable wait. Pleasant people. Bay Ridge Subaru has built a new waiting room adjacent to their service center. It´s comfortable, with a couple of tables that people can sit at and Bay Ridge Subaru has built a new waiting room adjacent to their service center. It´s comfortable, with a couple of tables that people can sit at and use their laptops as they wait. There is a refrigerator which they stock with water bottles and a sign posted to tell waiting customers to help themselves. Their toilets aren´t ready in the new waiting room, but I assume the old ones are still available in the showroom. I had a 2:30 pm appointment and there was no waiting for the intake. I was out by 3:30 pm. More

diagnose of digital dash board wait for 3 hours for diagnose the digital dash board malfunction, and then was told need to order the part and come back again. wondering, it could b wait for 3 hours for diagnose the digital dash board malfunction, and then was told need to order the part and come back again. wondering, it could be shorten the waiting. More

No hassles Have been a customer here for about 16 years. Service Dept. is efficient, appointments are kept, the personnel are always helpful. Maintenance and r Have been a customer here for about 16 years. Service Dept. is efficient, appointments are kept, the personnel are always helpful. Maintenance and repairs are always done well. More

Answer questions with confidence. When I ask that I need oil change the man @ the desk said” bring the car @ the yellow.” Another man greeted us with “smile.” He said “How can I help y When I ask that I need oil change the man @ the desk said” bring the car @ the yellow.” Another man greeted us with “smile.” He said “How can I help you. So I said “the car need oil change.” More

Pleasant Experience I had to bring my car to a dealership for recall repairs. Bay Ridge Subaru not only takes care of the vehicles, but also takes good care of their cust I had to bring my car to a dealership for recall repairs. Bay Ridge Subaru not only takes care of the vehicles, but also takes good care of their customers. More

Great service! Michael went above and beyond with our repair. Making sure everything was taken care of and covered under warranty Really appreciate the care and a Michael went above and beyond with our repair. Making sure everything was taken care of and covered under warranty Really appreciate the care and attention More

To long to do 6 month check up.change oil and filter To long for 6 month service 2/12 hours to complete oil change and rotate tires.and balance front tires.no refreshments to be had. To long for 6 month service 2/12 hours to complete oil change and rotate tires.and balance front tires.no refreshments to be had. More

Oil change They were quick and courteous with my oil change. They did a thorough inspection and did not try to fix anything that did not actually need fixing. They were quick and courteous with my oil change. They did a thorough inspection and did not try to fix anything that did not actually need fixing. More

A little sneaky I was told I would need breaks and rotors which was true. The price you charged was high $1028.00. I would have proceeded until they told me they woul I was told I would need breaks and rotors which was true. The price you charged was high $1028.00. I would have proceeded until they told me they would need to flush my radiator and that I had a leak. Total price for both approximately $2500.00 for a 10.5 year old car. They also did not offer a secondary solution before having to pay such a big expense. I found it to be a bit Dubious. Rather than help to find a solution to keep the car going and not have to spend so much they hit me with the kitchen sink. Not only did I bring my car to be serviced when I picked up the car the women told me it was no charge. I because of the honest person I am told her I believe I need to pay the service fee. A mistake was made on your end and I still paid. I am not very happy with the service I received and I have been a customer for more than 13 years. I would have purchased my third Subaru but now have second thoughts. More

Quick oil change Scheduled an appointment online. I got there a few minutes early and waited at the dealership while they changed the oil and did a full inspection. Th Scheduled an appointment online. I got there a few minutes early and waited at the dealership while they changed the oil and did a full inspection. The whole thing took 30 minutes. More