Back

Bay Ridge Subaru - Service Center

Brooklyn, NY

not yet
rated
2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

Sort by
October 14, 2019

Never Disappointed As always the service was timely and performed to my satisfaction. We love the new facility. Bright, clean (the maintenance fellow was very conscien More

by L.B.IPPOLITO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric in service is a saint. Trust me! Ask him??!, Michael Otero
Oct 15, 2019 -

Bay Ridge Subaru responded

We appreciate the positive review and five star rating. Thank you for sharing your feedback and we are so glad that you enjoy our service. Thank you for choosing Bay Ridge Subaru! Have a great day. - BRS

October 14, 2019

Efficient and professional Service visit was punctual and professional. This is my first visit to the Subaru service center and I was pleasantly surprised. They did what I ask More

by rs
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Bay Ridge Subaru responded

Thank you for sharing your experience and we are glad we were able to exceed your expectations. We appreciated the five star rating and hope to see you soon. Safe travels. - BRS

October 11, 2019

Fantastic! I hate having my car fall apart and what I mean by that is little service that is needed. My crazy life and business I don't have time to wait for an More

by MADCAUDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Alicia Sena
Oct 14, 2019 -

Bay Ridge Subaru responded

We love you too! We value and care for all our customers as if they were our family. So, I'm not surprised by the your reviewing as see how Mark cares for you. Thank you for choosing Bay Ridge Subaru, and we can't wait to work with you again. -BRS

October 11, 2019

Quick efficient and honest. Came in for oil change and brake check. Mark fast tracked it and I was out in 30 minutes barely finished my free coffee. I find the staff especially More

by Bklynsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Bay Ridge Subaru responded

We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. We are pleased to hear you had such a wonderful & positive experience. Thank you for choosing Bay Ridge Subaru. - BRS

October 10, 2019

Quick and professional I usually have my car serviced in Florida,I now found a great Subaru service department in Brooklyn. I highly recommend them Thank you for a great exp More

by thomasvitola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Bay Ridge Subaru responded

Thomas, thank you for stopping by and giving us a try. We appreciate the review and five star rating. We hope from now on you will use us as your go to dealership for purchase and service from now on. See you soon. - BRS

October 10, 2019

They Treated me with Repect & Excellent Service They upgraded the waiting room to be very inviting and relaxing. Marc contacted me by text after I left leaving me the info I needed on how to contact More

by DARBEENY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Bay Ridge Subaru responded

Thank you for taking notice and appreciating the upgrades we done to our facility. We appreciate your business and customer loyalty. Looking forward to working with you soon. - BRS

October 09, 2019

The entire process was easy and convenient I was able to drop off my Legacy and leave within 2 minutes of arriving for my appointment. The same was for picking up the car. More

by OLEVY.IAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Oct 10, 2019 -

Bay Ridge Subaru responded

Thank you for taking the time out to share with us your experience. We appreciate your business, so we work hard to keep our promises and commitments. Looking forward to working with you again. -BRS

October 08, 2019

Great experience! Brought my Forester for a recall. Everything was quick, professional, modern. It took less time than initially told. Could communicate via text mes More

by Vladi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Oct 09, 2019 -

Bay Ridge Subaru responded

Vladi, thank you so much for the review and five star rating. We work hard to have our customers satisfied after every interaction we have with them. We appreciate you business and hope to see you soon.- BRS

October 08, 2019

The way service should be. Brought the car in for maintenance and a recall. Repairs were completed quickly and I was able to pick the vehicle up on my way home from work. Everyo More

by AGG73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Michael Otero
Oct 09, 2019 -

Bay Ridge Subaru responded

We are so pleased that you had such a wonderful experience at Bay Ridge Subaru. Our staff members truly cares about our customers. We appreciate your business and taking the time to share your feedback. - BRS

October 07, 2019

inspection/oil change etc. was told it would take 2 to 21/2 hours, but work was done in little over an hour. New waiting area is bright, clean and comfortable with excellent sea More

by RICHARDSILVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Oct 07, 2019 -

Bay Ridge Subaru responded

Thank you for the wonderful review as well as the 5-star rating, Richard. We appreciate that you were able to enjoy the new waiting area. We can't wait to work with you again. - BRS

...
176
...