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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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October 31, 2019

Good service Friendly and respectful staff. Good pricing, no hassle when car purchased. Good follow up and willingness to help. Flexible with car pick up after se More

by FR Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Bay Ridge Subaru responded

Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Bay Ridge Subaru. We appreciate you choosing us as your go-to dealership & we hope to see you again soon. -BRS

October 31, 2019

Tire pressure check Wife brought the car in when the car indicated low tire pressure. Professional, efficient and quick is all I can say about my experience here. I would More

by HL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Bay Ridge Subaru responded

Thank you for your recommendation five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bay Ridge Subaru for all your vehicle needs and we hope to see you again soon. -BRS

October 31, 2019

Express oil change Went in for a quick oil change and was out in 1/2 hour. Their express service is awesome and did not need an appointment. Even had time to chat More

by ELY330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Teti
Nov 01, 2019 -

Bay Ridge Subaru responded

Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Bay Ridge Subaru again! - BRS

October 31, 2019

Fast and efficient Made appointment in the morning and all was done by that afternoon. Fast and efficient service. I was told it would take an hour when it only too 20 m More

by MSCHRETZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero
Nov 01, 2019 -

Bay Ridge Subaru responded

Thank you for your five star review. Your feedback is greatly appreciated. We are happy you found your service experience a delightful one. Thank you for choosing Bay Ridge Subaru. Safe travels. - BRS

October 24, 2019

Good Service This center offer a very good service to customer. If you don't know car too much like me, this is the place I would like to recommend to you. More

by SIZHUO.LI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Bay Ridge Subaru responded

So, glad to hear that you are enjoying our services at Bay Ridge Subaru. We are glad we were able to help you with all of your car needs, and thank you for your recommendation. - BRS

October 24, 2019

Recall Called the day before about a recall I had just found out about. B.R. Subaru was able to accommodate me the very next day at a very convenient time t More

by WALLYWORLD529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Oct 25, 2019 -

Bay Ridge Subaru responded

We are so pleased that you had such a wonderful experience at Bay Ridge Subaru. We appreciate your business and taking the time to share your feedback. Thank you for choosing Bay Ridge Subaru. - BRS

October 24, 2019

check CAR LOCATOR and electrical services I've had connectivity issues with my Crosstrek for months. I made a special request to see Mr Andrea Gerace--service manager. As per our appt--he m More

by CUWANGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Bay Ridge Subaru responded

Thank you for your five star review. Your feedback is greatly appreciated. We are happy you found your service experience a delightful one. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. - BRS

October 24, 2019

Servicing my Legacy 2010 Mark was on point for my servicing. He gave me a very thorough overview of all the work that was done. I was happy with the service. More

by HOVEYB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Bay Ridge Subaru responded

Thank you for the wonderful review as well as the 4-star rating. I am pleased to hear you found your service experience to your liking. I am glad Marc was able to help you through the process. He is an excellent staff member and an asset to our company. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. - BRS

October 21, 2019

Helpful all the way through Marc helped me with the understanding of the repairs and the cost and coverage as well as the time it would take. Extremely happy woty everything More

by BACOLOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Bay Ridge Subaru responded

Thank you for taking your time out to share some feedback with us. We are delighted that you enjoyed our services, and we are honored to serve you. Thank you for choosing Bay Ridge Subaru and we hope to work with you again soon. - BRS

October 21, 2019

Best Subaru Dealer! Our first visit to Bay Ridge Subaru was for a repair covered under warranty. We are so happy we heard about them and gave them a try. They are super p More

by VPELLSMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero
Oct 22, 2019 -

Bay Ridge Subaru responded

Thank you for your kind words and five star review. It was a privilege to assist you. Thank you for recommending us and thank you for choosing us for all your vehicle needs. Hope to see you soon. - BRS

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