Bay Ridge Subaru - Service Center

I was very comfortable with the experience. From the moment I pulled in with my car for an annual inspection, Michael Otero was there to help me. He explained the process, and assured me that t From the moment I pulled in with my car for an annual inspection, Michael Otero was there to help me. He explained the process, and assured me that the inspection would be done in a reasonable amount of time, and it was. I am very happy with everyone's service. More

Great Service Quick. Easy service. Got appointment right away. Service handled recall as well as my initial problem. Nice waiting room . Marc was very thoroug Quick. Easy service. Got appointment right away. Service handled recall as well as my initial problem. Nice waiting room . Marc was very thorough and professional. More

Excellent service! Upon my arrival at the Subaru site, I was warmly greeted by Alvaro who is very respectful & highly professional! Moreover, I had arrived a tad late d Upon my arrival at the Subaru site, I was warmly greeted by Alvaro who is very respectful & highly professional! Moreover, I had arrived a tad late due to traffic delays & he was quick to allay my stress. He immediately proceeded to explain what was going to be done to my car & the timeline for it. He also shared his texting contact so that I would be aware of what was being done to my car. When I arrived to pick up my car, he again went over all the details of what was done & brought my car to me. We escorted me to Patricia Schumacher's desk to pay the bill. Ms. Schumacher was courteous as well as delightful as she shared some personal anecdotes with me. Overall, my working relationship with this Subaru site was excellent! I invite others to come & be warmly received by such professionals! Thank you. Dr. Rubinos More

Efficient, fast, thorough Brought my car in for an oil change and check up. The service was courteous and thorough. I was advised in detail of what was inspected and what actio Brought my car in for an oil change and check up. The service was courteous and thorough. I was advised in detail of what was inspected and what actions were taken. The waiting was spacious and comfortable. Everything was completed in less than an hour. More

For me the service at this dealership it’s very good They service department were reliable, fast and respectful. They made sure that everything was working correctly before I left. Thank you so much for They service department were reliable, fast and respectful. They made sure that everything was working correctly before I left. Thank you so much for the experience. More

Oil Change Drove-in late in the afternoon greeted as i entered checked the mileage for an oil change and was told i would be taken care through the Express sys Drove-in late in the afternoon greeted as i entered checked the mileage for an oil change and was told i would be taken care through the Express system. And it was ! Sat in the newly appointed clean and comfortable waiting area... WIFI is available so i could continue working and just a few minutes later my car was ready. I could not ask for better service Bob N More

Service waiting area Took almost 3 years to put service waiting area back..way too long..sitting on folding chairs..no coffee machine..etc Still could use some improvemen Took almost 3 years to put service waiting area back..way too long..sitting on folding chairs..no coffee machine..etc Still could use some improvements..like putting fresh waster in pot..little details contribute to the whole experience More

Great service Quick and Great service. Always friendly staff, Mark is always professional and courteous, he Had me in and out in no time. I like the way Subaru fixe Quick and Great service. Always friendly staff, Mark is always professional and courteous, he Had me in and out in no time. I like the way Subaru fixed up the waiting area for service customers. Very comfortable seating. More

Experience It’s to expensive and they charge 125$ each for diagnosing so if you have three problems your going to pay 375$ just to diagnose and nothing fix. Abso It’s to expensive and they charge 125$ each for diagnosing so if you have three problems your going to pay 375$ just to diagnose and nothing fix. Absolute ripoff More

Bay Ridge Subaru is great! What a great experience! I popped in with no appointment and was taken in immediately. Oil change was done in less than a half hour. Perfect! What a great experience! I popped in with no appointment and was taken in immediately. Oil change was done in less than a half hour. Perfect! More