Bay Ridge Subaru - Service Center

They found my problem when island Subaru couldn't Their mechanic was able to find the problem with my car that the master mechanic at island Subaru told was something totally different and didn't pert Their mechanic was able to find the problem with my car that the master mechanic at island Subaru told was something totally different and didn't pertain to my problem. Bay Ridge Subaru didn't try to sell me service on my car that wasn't needed More

Friendly, attentive, transparent Always happy with the service provided at Bayridge Subaru. Friendly staff. The process is transparent. You're being told of the issues prior to starti Always happy with the service provided at Bayridge Subaru. Friendly staff. The process is transparent. You're being told of the issues prior to starting the work, if they are issues with your car, and then can decide if you want to proceed with the work or wait to do it at a later time or somewhere else. Good customer service overall. More

Beyond the call of duty I have been taking my Outback here for years (it's an old one) and have always looked forward to interacting with Andreas and Marc, who are true pros I have been taking my Outback here for years (it's an old one) and have always looked forward to interacting with Andreas and Marc, who are true pros....efficient, knowledgable, courteous,and entirely trustworthy. I don't know the guys in the back personally but I'd like to give them all a round of applause. It's worth going out of your way to buy or get your car repaired here. Especially now that the new waiting room is finished and the coffee is back! A shout out too to Patricia Shumacher and Michael Otero as well. There are a lot of repair shops out there, but none that I've encountered as reliable as this one. More

Repair The staff is also very knowledgeable and kind. The car is always ready on time. And they let me know what maintenance work is expected in the future. The staff is also very knowledgeable and kind. The car is always ready on time. And they let me know what maintenance work is expected in the future. I find that helpful More

waiting to hear re a billing error. courteous & knowledgeable staff. However, when I checked I mentioned I had some coupons I was told look up what you are entitled to. When I got hom courteous & knowledgeable staff. However, when I checked I mentioned I had some coupons I was told look up what you are entitled to. When I got home I checked my receipt & there were no credits. I called & the young lady said she would check. That was last week & I have not heard from anyone. Thank you for caring. More

Quick and efficient. I was told that in addition to oil change and yearly inspection, I had a recall problem that would be addressed with no additional charge. Service wa I was told that in addition to oil change and yearly inspection, I had a recall problem that would be addressed with no additional charge. Service was quick and efficient. More

Costly I was charged $125 dollors to check for a blown fuse on a CPO car.I asked where the fuse was but was told they had to check car I was charged $125 dollors to check for a blown fuse on a CPO car.I asked where the fuse was but was told they had to check car More

Work was done quicker than expected. Everyone very nice. Service was excellent. Mechanics were on the job and well informed. Work completed faster than anticipated. Subaru sales provided a $20 discount - lov Service was excellent. Mechanics were on the job and well informed. Work completed faster than anticipated. Subaru sales provided a $20 discount - love that. So for oil change and inspection, everything went perfect. More

Express Service Easy check in and timely express service. All points of vehicle checked and a color coded printout is given at end of service. I do recommend. Easy check in and timely express service. All points of vehicle checked and a color coded printout is given at end of service. I do recommend. More

Its a great experience The staff was efficient , helpful and polite. Explained in details. Waiting room is comfortable. The waiting time was reasonable. Overall, the servi The staff was efficient , helpful and polite. Explained in details. Waiting room is comfortable. The waiting time was reasonable. Overall, the service is very good. Better than the other car dealers which I encountered with before. More