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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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December 20, 2021

Always great service; very friendly and efficient. Drop off and pick up is quick and easy. More

by ASHLEYKEEG87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Dec 20, 2021 -

Bay Ridge Subaru responded

Ashley, we're glad we're succeeding in making the service experience easy and straightforward. Thanks for choosing Bay Ridge Subaru!

December 20, 2021

Attention to detail, clean, try to get you out of maintenance quickly as possible. Value customers. More

by ceroquez
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Dec 21, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such an efficient service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back!

December 20, 2021

They were accommodating with my schedule and made sure everything was repaired properly and efficiently. More

by adamada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
Dec 21, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back!

December 20, 2021

They were efficient and extremely helpful. I arrived early and they were willing to accomodate me. More

by bethcirone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Dec 21, 2021 -

Bay Ridge Subaru responded

Your feedback means a lot that we're thrilled to see you had a great experience with the Bay Ridge Subaru team. Thank you and have a wonderful day!

December 19, 2021

I frequent bay ridge service dept with all my service needs , Mark always treats me and others extremely well he is pleasant , professional , respectful, courteous and caring More

by LEONEISNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Bay Ridge Subaru responded

Hearing that your experience with Mark was professional, pleasant, and respectful, lets us know that we're making all the right moves when it comes to great service. Thank you for giving Mark such a great shoutout and we hope to see you at Bay Ridge Subaru again next time!

December 18, 2021

Ernest the service rep for my visit was very helpful. I would ask that he be my service rep More

by TIMOHANLON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest
Dec 20, 2021 -

Bay Ridge Subaru responded

Thank you for giving Ernest your kudos! We're thrilled he was able to provide a seamless service experience. Have a great day! - The Bay Ridge Subaru Team

December 17, 2021

Bay subrau have been my favorite car dealer for over fifteen years I found the employee to be very nice and courteous, I got my subrau at a very good rate, the service department is great ,the service o More

by DHSMITH679@gmail.com
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Bay Ridge Subaru responded

This review warmed our hearts! We have thoroughly enjoyed being your automotive provider for all these years and making sure your all your service needs are met. It means more than you know that you continue to refer friends to us because you're so confident in our level of care. We look forward to serving our community for many years to come at Bay Ridge Subaru, and we wish you a very safe and happy new year as well!

December 17, 2021

I don’t do essay questions, especially ones with arithmetic literary requirements and a Wordometer. More

by EDWARDCRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Dec 22, 2021 -

Bay Ridge Subaru responded

Hi Edward - We apologize if our prompt for a review inconvenienced you. Feedback is a crucial part of making our guest experience a success, which is why we encourage our guests to share about their time with us. We appreciate your business and hope next time you require service, you'll reach out to Bay Ridge Subaru once more!

December 17, 2021

Very professional service from start to finish. Greeted when we arrived .Took one minute to drop off the car took one minute to pick up the car and all the work with professionally done thank you Bayridge More

by BREEZYPOINT230
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

December 15, 2021

Took a little longer of waiting time to get vehicle back (DMV inspection and tire rotation), but waiting area is clean and comfortable for the wait. Good Job! More

by FDEMENAGAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Dec 16, 2021 -

Bay Ridge Subaru responded

Thank you for providing us with some feedback. We aim always to do all we can to provide efficient appointments for our guests, and we will continue to make this a priority. We're glad to hear that our waiting area made your visit a comfortable one, and the entire Bay Ridge Subaru team hopes to see you again down the road!

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