Bay Ridge Subaru - Service Center

Friendlliest staff in all Subaru dealership in NYC area Around Christmas time 2019, my Subaru Impreza 2019 had ignition recall so I tried to go to the dealership to have it looked at. My husband takes care Around Christmas time 2019, my Subaru Impreza 2019 had ignition recall so I tried to go to the dealership to have it looked at. My husband takes care of everything car related so I was very lost. Few other dealerships I talked to gave me a date after Christmas and were not so pleasant to talk to. Pat here is so kind and nice. Joe is great too. They gave me a spot the same day and finished fixing my car on time. Love it! More

Service I was hoping I would have written detail in layman's language of the problems identified in my car. I want to be able to prioritize and take care of I was hoping I would have written detail in layman's language of the problems identified in my car. I want to be able to prioritize and take care of them over time. The service manager did inform me verbally of the problems; however, I can not remember them all. I have the service tech diagnostic sheet which can be my guide. More

Best serbice Marc is the best Patty is the best Mechanics are the best . Great waiting room. Everyone there ready to help Smiles are people’s faces. Quick service Marc is the best Patty is the best Mechanics are the best . Great waiting room. Everyone there ready to help Smiles are people’s faces. Quick service More

I wrote about my negative. Disappointing, frustration re my My experience was frustrating, disappointing and expensive. The quality of work was sooo unacceptable that I had to leave the car. I asked if the car My experience was frustrating, disappointing and expensive. The quality of work was sooo unacceptable that I had to leave the car. I asked if the car was tested to evaluate that repair was completed. The manager ( Andrew) said it was tested. However a riots test brings a big question re the truth since the problem clearly remained. More

Efficient and Friendly The service was very quick and I was a walk-in with no prior appointment. There was a relaxing atmosphere in the waiting area and the staff was friend The service was very quick and I was a walk-in with no prior appointment. There was a relaxing atmosphere in the waiting area and the staff was friendly as well as knowledgeable when informing me of what happened with vehicle and what steps were taken to fix problems or maintenance. More

My Experience at Bay Ridge Subaru My experience at Bay Ridge Subaru was a good one as always. This was my fourth visit to the service station. Friendly people and service manager was v My experience at Bay Ridge Subaru was a good one as always. This was my fourth visit to the service station. Friendly people and service manager was very helpful. Thank You. Happy Holidays! More

Appointment was a bad idea. I had an appointment for oil change and inspection and ended up waiting 2 hours. 3 people who came after me for express services got serviced and left I had an appointment for oil change and inspection and ended up waiting 2 hours. 3 people who came after me for express services got serviced and left before me. In the past I would not make an appointment and just come in and had a quicker outcome. Appointments are a waste of time. More

Friendly and organized Great experience every single time. No hassle. Feel welcomed and comfortable. Staffs are knowledgeable and knows what they are doing. Overall happy an Great experience every single time. No hassle. Feel welcomed and comfortable. Staffs are knowledgeable and knows what they are doing. Overall happy and pleasant visit. More

Great service Fast, professional. Very helpful staff, specially Alvaro. Was given loaner car right away. Highly recommend Alvaro even stayed late, because I cou Fast, professional. Very helpful staff, specially Alvaro. Was given loaner car right away. Highly recommend Alvaro even stayed late, because I couldn't make it by the time service department supposed to close More

wasted time I was told it would take 5 hours to do the recalls, but they did it in one hour. now I am worried that the work was not done and I have a cross count I was told it would take 5 hours to do the recalls, but they did it in one hour. now I am worried that the work was not done and I have a cross country trip New Years. I do not feel confident in the car. How do you misjudge a job by 80%? More