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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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December 28, 2019

Two Flat Tires Before Xmas Eve Service there was quick and of good quality. I needed two flat tires replaced and it was the day before Xmas eve so it was extremely busy. Through thi More

by jimlebron2009
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2019 -

Bay Ridge Subaru responded

Thank you for your recommendation and five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bay Ridge Subaru for all your vehicle needs and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 26, 2019

Recurring Window Problems Many times in for driver window problem. Alerted service agent to the many times. Agent notified manager, service done at no charge. Very appreciative More

by TEDDYTUF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Dec 27, 2019 -

Bay Ridge Subaru responded

Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 26, 2019

Always great service Fast and friendly service. Very nice waiting area with coffee (which I don't drink) and bottled water. They always finish faster than the estimated More

by NYKHELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier, don't know her name, Alvaro Armas
Dec 27, 2019 -

Bay Ridge Subaru responded

We really appreciate that you took the time to write us such a kind review. I am extremely grateful for our staff and the services they provide. We thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 26, 2019

Fast Service for Recall I received 3 recall notices for my 20-8 Subaru Impreza. Was told the service would be 4 hours but it was done in 2.5. Alvaro called me and told me my More

by MADELYNSTEIN814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Dec 27, 2019 -

Bay Ridge Subaru responded

Your five star review is greatly appreciated. I am pleased to hear Alvaro was able to help you through your service experience. We are so lucky to have an outstanding team. We really appreciate you choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 25, 2019

State inspection As always you are fast and make our stop there easy and painless. I'm always happy to see Michael Otero when I pull up because I'm going to be cared f More

by TOOOCLOSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero
Dec 27, 2019 -

Bay Ridge Subaru responded

Thank you so much for the feedback and five star rating. We appreciate your business and we hope to see you soon. Sincerely, Tom Ruggiero, Dealer Principal

December 25, 2019

Oil & Filter Change The staff is very helpful, polite and friendly. Service was done very fast. I am very satisfied. Waiting room is beautiful and roomy.. Thank you. More

by YEVGENIYVAYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Alvaro Armas
Dec 27, 2019 -

Bay Ridge Subaru responded

Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Bay Ridge Subaru. We appreciate you choosing Bay Ridge Subaru for all of your vehicle needs & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 25, 2019

Recall and windshield wiper fix Super friendly and easygoing. Dropped off car waited a bit, got a loaner, and left for the day. Then car was ready about three hours early. All good s More

by grichman0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Bay Ridge Subaru responded

We appreciate your support and five star rating. Please come visit us again, for all of your car needs, whether is be service or sales. Sincerely, Tom Ruggiero, Dealer Principal

December 24, 2019

oil Change etc Professional fast and thorough it was a simple oil change and was handled efficiently and very very quickly and was very very very thorough. Staff wa More

by CAROLDIAMOND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Bay Ridge Subaru responded

Carol, thank you for your five star rating and providing some feedback. I am glad everybody was able to produce a collective effort to provide an outstanding service experience for you. It was our pleasure. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 24, 2019

Couldn't Have Been Better The whole staff is professional, pleasant and attentive. Service was completed within the timeframe I was given when I checked in. The waiting area More

by LP6239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alicia Sena
Dec 27, 2019 -

Bay Ridge Subaru responded

Thank you for the compliments and five star rating. We appreciate your business and we hope to work with you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 23, 2019

new lease Corey was amazing and diligent- a true pleasure to work with. He made sure all we had all our paperwork in order and ready before arriving. He worked More

by EMACORAMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Dec 27, 2019 -

Bay Ridge Subaru responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have Corey on our team. We appreciate you choosing Bay Ridge Subaru & we look forward working with you again soon. Please enjoy your vehicle. Sincerely, Tom Ruggiero, Dealer Principal

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