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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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January 13, 2020

Now that the new waiting room is completed, the customer experience is much improved. More importantly, the service I received was timely and the service rep was responsive to my concerns. More

by BTSULLIVANHCDC
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Jan 14, 2020 -

Bay Ridge Subaru responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and satisfied. We appreciate you choosing Bay Ridge Subaru & we look forward working with you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 13, 2020

Great Service Came in for annual inspection sticker - got great (speedy) service. Was lucky to get early morning appointment before dealership opened. Everyone was More

by DW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Jan 14, 2020 -

Bay Ridge Subaru responded

Thank you for your five star review. Your feedback is greatly appreciated. We are happy you found your service experience a delightful one. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 12, 2020

Service Review This was our first service with Bay Ridge Subaru. Our service representative Marc D'Ottavio was friendly and explained quickly what was to be done wit More

by ramoutarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jan 13, 2020 -

Bay Ridge Subaru responded

Thank you for your four star review. Your feedback is greatly appreciated. We are happy you found your service experience a delightful one. Thank you for choosing Bay Ridge & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 11, 2020

They provide an efficient, fast and good service.A new waiting room with drink and snack.enjoy the service do much. Sure will go back again. More

by RIVERKAM
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Jan 13, 2020 -

Bay Ridge Subaru responded

Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Bay Ridge Subaru again! Sincerely, Tom Ruggiero, Dealer Principal

January 11, 2020

experience with car software updates On this day Mr.Alvaro makes my day smooth and fast. He is very professional, friendless, and takes into consideration all my needs. The job was done More

by ALEXTARASULA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Jan 13, 2020 -

Bay Ridge Subaru responded

Thank you your kind review as well as your five star rating. We thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 11, 2020

Quick and Efficient Service No-Frills and No-Nonsense Dealer, Bought my Off-Lease Subaru Legacy here, Got a good deal, so I decided I would use them for service needs as well. Re More

by PUNEETSIKAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Loiaza
Jan 13, 2020 -

Bay Ridge Subaru responded

We are so pleased that you had such a wonderful experience at Bay Ridge Subaru. We appreciate your business and taking the time to share your feedback. Sincerely, Tom Ruggiero, Dealer Principal

January 11, 2020

Dead Battery The issue was corrected and covered under warranty. Dropped off in the morning, picked up in the evening. Alvaro was very professional and took care More

by BILLISMR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Jan 13, 2020 -

Bay Ridge Subaru responded

Your four star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We appreciate you choosing Bay Ridge Subaru & we hope to see you soon. Sincerely, Tom Ruggiero, Dealer Principal

January 11, 2020

The gentleman who checked me in for services was very efficient. He was very polite and courteous. He explained everything that would be checked. When he was finish he went over everything and asked if More

by CJRACELES
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti, Michael Otero
Jan 13, 2020 -

Bay Ridge Subaru responded

Thank you for your kind review as well as your five star rating. We are happy to hear that we made your service experience a delightful one. Thank you for choosing Bay Ridge Subaru. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 10, 2020

Friendly and efficient Got the job done in a professional and friendly manner. This review requires twenty five words but I dont have that much to say other than it was a go More

by WESTSAIL32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Armas
Jan 13, 2020 -

Bay Ridge Subaru responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We appreciate you choosing Bay Ridge Subaru & we hope to see you soon. Sincerely, Tom Ruggiero, Dealer Principal

January 08, 2020

Fast check in, easy check out, low pressure Scheduling and dropping off my vehicle was very smooth. The representative I had was very accomodating and friendly. Picking up the vehicle was also s More

by SAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Jan 09, 2020 -

Bay Ridge Subaru responded

Sain, thank you for taking the time to share you feedback. I am glad you had a great service experience with us. Thank you for your five star rating and recommendation; we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

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