Bay Ridge Subaru - Service Center

The office staff here have awesome customer service. The mechanic work was horrible. He told me one light was off then called back n and said I had 5 lights out which made me very leary. The next day my aut mechanic work was horrible. He told me one light was off then called back n and said I had 5 lights out which made me very leary. The next day my auto start wasn’t starting. I’m very unhappy. And don’t ever want to go back here. He also connected my car’s Bluetooth and I didn’t ask him to do that. More

Easy to get appointment. Reasonable wait time; vehicle was ready as promised. Courteous telephone staff. Michael in Service was prompt with checking in the vehicle, kept me updated as the work is gettin was ready as promised. Courteous telephone staff. Michael in Service was prompt with checking in the vehicle, kept me updated as the work is getting done and explained what scheduled maintenance will be needed in the future. Lastly, reasonable price. More

Couldn't be better. No lie. I needed to have a backup key made on short notice, and the Bay Ridge Subaru folks not only had the proper key in stock (key fob), but allowed me to g I needed to have a backup key made on short notice, and the Bay Ridge Subaru folks not only had the proper key in stock (key fob), but allowed me to get in to have it cut and programmed the next day. Amazingly, I was in and out in little more than an hour. What's more, the young man — my advisor — was the most professional, courteous individual you could ever hope to encounter in a service situation. More

The BayRidge Subaru team always put the client first, ensuring that things under warranty get covered, that you are comfortable waiting (they have a brand new sitting area complete with laptop and phone ensuring that things under warranty get covered, that you are comfortable waiting (they have a brand new sitting area complete with laptop and phone accessibility and hot beverages and snacks!). Would never go anywhere else unless it was an emergency far from home. More

Dealer failed to rotate tires as requested. Now need to go to a reliable shop and get y to he work done take should have already been taken care of at the dealer. go to a reliable shop and get y to he work done take should have already been taken care of at the dealer. More

Both people I worked with were extremely helpful and friendly. Mike Otero greeted me when I first drove in and his customer service was excellent. friendly. Mike Otero greeted me when I first drove in and his customer service was excellent. More

Fast, reliable service and sales. No nonsense. Buying and leasing since the 90s. Would recommend to others today, as I did in the past. My long term dealer retired last year & I hope I will find someone this leasing since the 90s. Would recommend to others today, as I did in the past. My long term dealer retired last year & I hope I will find someone this reliable within the new team. More

Great experience I brought my car for an oil change without an appointment. Everyone was professional and courteous. My wait was pleasantly spent in your customer se I brought my car for an oil change without an appointment. Everyone was professional and courteous. My wait was pleasantly spent in your customer service area. More

Great experience! The manager and staff here were great and so helpful and accommodating. They allowed me to drop off my vehicle a day in advance and then they squeezed The manager and staff here were great and so helpful and accommodating. They allowed me to drop off my vehicle a day in advance and then they squeezed me in, which I really appreciated. Great service... I will be back. More

In for a recall Great people Good loner carA great In for a recall Great people Good loner car A great experience You will be my go to repair shop in Brooklyn Thank you Bayridge Peter In for a recall Great people Good loner car A great experience You will be my go to repair shop in Brooklyn Thank you Bayridge Peter More