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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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January 27, 2020

Good Service I didn’t have the appointment but service Good Service I didn’t have the appointment but service team was very nice, take my car and did a amazing job. Thank you Subaru Team More

by tikomirovainna
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bay Ridge Subaru responded

You are very welcome, Tikomirovainna. It is our pleasure to service you and we hope that you continue to use us for all of your vehicle needs, whether it be sales or service. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

I went in for 3 factory recalls and was told it would take at 8 to 9 hours. It took about 3 hours. They were courteous and professional. I will gladly go back for any other issues that may arise. More

by bpatrick11
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Jan 28, 2020 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru for all of your vehicle needs. We work diligently to make sure all of our customer are safe on the roads. We appreciate your business and hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

excellent servise It was a pleasure coming to Bay Ridge Subaru and have an excellent service, courteous, professional and friendly. keep up the good work. thank you More

by HOWLIN_M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Marconi, Michael Otero
Jan 28, 2020 -

Bay Ridge Subaru responded

Howlin, I appreciate the encouraging words and five star rating. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

Amazing customer service! I came in to get my car inspected and was just blown away by the amazing customer service. I was consistently kept updated on the status of my car and More

by JEREMY.GLASSTASTIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero
Jan 28, 2020 -

Bay Ridge Subaru responded

Jeremy, thank you for sharing your experience with us and giving us a 5-star rating. I am happy to know that you enjoyed our service. I am proud of our staff and the services they provide. Thank you for choosing Bay Ridge Subaru and I hope we see you soon. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

update hi.. marc got my car in and out quickly with all the work done as well as the recall. everything was great.. ill be back in a few thousand miles More

by jason7180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bay Ridge Subaru responded

Jason, thank you for the kind review on Marc. I know he works hard to make sure all of his customers are satisfied. We look forward to seeing you in the next few thousand miles. Until then, safe travels. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

Convenient Expert Service for my Forester I have many years experience with this service center, and was very pleased to see the increased level of service over the years. Since I bought my U More

by RONHOLOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bay Ridge Subaru responded

Ron, thank you so much for taking the time out to give us some feedback and a five star rating. I'm glad we were able to assist you and it was an enjoyable experience. I know the Starbucks coffee is just a nice touch. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 24, 2020

Airbag and Brakeline Recall Very professional and clean environment. Time spent waiting was shorter than expected. Other customers also seem pleased with service they received. W More

by RogerCoke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Jan 27, 2020 -

Bay Ridge Subaru responded

Roger, thank you so much for the five star rating and choosing Bay Ridge Subaru for all of your vehicle needs. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

January 23, 2020

Everyone was friendly, professional and helpful. I was not only kept up to date with my vehicle's status,but I was also given a phone number to connect me directly with one of the office staff so I could More

by MARCI
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Armas
Jan 24, 2020 -

Bay Ridge Subaru responded

Marci, thank you for the five-star rating. We greatly appreciate the support. Thank you for choosing Bay Ridge Subaru for all your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

January 23, 2020

Super friendly and efficient The whole experience was delightful -- and that was a surprise. I haven't needed any work on my 2012 Subaru until I heard a rattle last week. I needed More

by ETHAN7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie (answered the phone), Alvaro Armas
Jan 24, 2020 -

Bay Ridge Subaru responded

Ethan, thank you for your five star review. I am glad you enjoyed your service experience with us. It was a joy working with you. Thank you for shopping at Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 23, 2020

Polite fast service They thanked me several times for Polite fast service They thanked me several times for buying with them and allowing them to serve us The man said it could take2 hours. They were More

by kencole5
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jan 24, 2020 -

Bay Ridge Subaru responded

Ken, thank you so much for the five star rating and choosing Bay Ridge Subaru for all of your vehicle needs. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

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